In-room Dining Server at The Chase Park Plaza

Sonesta International Hotels stands as the 8th largest hotel company in the United States and is continually expanding its footprint. This prominent hospitality company offers a unique blend of full-service and focused hotels, strategically located in major cities across the country and internationally. Sonesta's diverse portfolio includes owned, managed, and franchised properties, making the brand accessible to travelers everywhere. The company is driven by the human side of hospitality, emphasizing service delivered with passion, loyalty with purpose, and creating experiences that truly connect with guests. This commitment underpins Sonesta's ethos:

Together We Thrive, a philosophy that brings quality, value, and amazing hospitality to every guest and every stay. With over 1000 properties spanning eight countries, Sonesta International Hotels is recognized for setting industry standards in guest satisfaction and innovation. Its reputation is built on a foundation of employee dedication, superior service quality, and a deep understanding of diverse market needs.

The role of the Room Service Attendant at Sonesta International Hotels is an opportunity to be part of this dynamic hospitality leader. The position is focused on creating memorable guest experiences through exceptional in-room dining service within some of the city’s premier hotel environments. This role involves delivering food and beverage orders to guests' rooms with a high level of professionalism, warmth, and attention to detail that aligns with Sonesta’s service excellence standards.

Beyond merely serving food and beverages, this position plays a vital role in supporting daily room service operations, including team leadership, training, and scheduling. The Room Service Attendant is responsible for maintaining the highest standards of quality, presentation, and guest satisfaction. This demanding role requires a hospitality-driven individual who is organized, energetic, and passionate about providing personalized service.

The ideal candidate will not only engage with guests to anticipate their needs and preferences but also help coordinate services across multiple hotel departments such as Culinary, Front Office, and Housekeeping. This cross-departmental collaboration ensures seamless delivery of service and contributes to the overall guest experience.

This career avenue invites candidates who enjoy interacting with guests, working in a fast-paced environment, and upholding operational excellence. In addition to manual duties such as food delivery and service setup, the role requires operational tasks such as managing room service phone operations, accurately recording orders, processing payments, and maintaining cleanliness and organization of service areas. It encourages employees to embody the G.U.E.S.T. service philosophy—greet, use active listening, establish needs, solve problems, and thank guests sincerely—building strong, respectful relationships.

Sonesta offers a workplace culture committed to diversity, inclusion, and equal opportunity, extending full consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The company supports career development through comprehensive benefits including medical, dental, vision insurance, retirement plans with company match, paid time off, and educational assistance, fostering both personal and professional growth.

This position is ideal for individuals passionate about hospitality, who have prior experience in restaurant or hotel service environments, and who aspire to contribute to one of the most respected hotel brands in the industry. The company encourages candidates to submit full applications, including resumes, to ensure proper consideration.