Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.16
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Work Schedule

Standard Hours
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Benefits

hotel discounts
Learning and development opportunities
recognition programs
wellness programs
Motivating management
Team spirit colleagues

Job Description

The St. Regis San Francisco is a luxury hotel renowned for its timeless glamour combined with a spirit of innovation. Located in the vibrant heart of San Francisco at 125 3rd St, this prestigious establishment is part of the globally respected Marriott International portfolio. The St. Regis brand is synonymous with excellence in hospitality, offering exquisite experiences at more than 50 luxury hotels and resorts worldwide. Established over a century ago by John Jacob Astor IV with the debut of the original St. Regis Hotel in New York, the brand continues to uphold a legacy of impeccable service standards that anticipate the needs of its discerning guests. This commitment is delivered flawlessly by a team of gracious hosts who blend classic sophistication with modern sensibility, including exclusive butler service.

The Food and Beverage team at The St. Regis San Francisco currently invites motivated individuals to join as full-time, non-management servers. The position offers a competitive hourly wage of $20.16, reflecting the hotel's dedication to rewarding its talent fairly. Serving as the first point of contact for guests during their dining experience, servers here play an essential role in creating memorable moments. Successful candidates will embrace the hotel’s warm, positive culture and contribute to the family atmosphere that the team cherishes.

In this role, you'll be expected to warmly welcome guests, attend to tables efficiently, and provide expert guidance on menu selections based on comprehensive knowledge. Familiarity with the menu and the ability to answer guests’ questions and fulfill special requests are key to ensuring guest satisfaction. Server responsibilities include managing food and beverage deliveries, accurately recording transactions using the MICROS point of sale system, and maintaining the dining environment by clearing tables, completing closing tasks, and replenishing supplies as needed. The position requires physical stamina as moving and lifting up to 25 pounds is necessary, along with standing, sitting, or walking for extended periods. Maintaining a professional appearance through a clean uniform is mandatory, and candidates must successfully complete a safety certification and training before employment.

Working at The St. Regis San Francisco offers a unique opportunity to combine passion for food and beverages with a rewarding hospitality career. Employees benefit not only from a supportive team atmosphere and motivating management but also from various programs designed to promote well-being and ongoing development. Hotel staff enjoy discounts on rooms, dining, gift shop items, and participate in recognition programs that acknowledge their contributions. Being part of this global and diverse family expands professional horizons while fostering a sense of belonging and purpose. Whether you are new to the hotel industry or a seasoned professional, this environment nurtures growth and offers pathways to explore different roles within Marriott International. Joining The St. Regis team means being part of a legacy of luxury hospitality where you will be empowered to deliver remarkable guest experiences and grow as the best version of yourself.

Job Requirements

  • High school diploma or equivalent
  • At least one year of related work experience preferred
  • Good conversational skills and teamwork orientation
  • Positive attitude and extroverted personality
  • Ability to move and lift up to 25 pounds
  • Ability to stand, sit, or walk for long periods
  • Professional appearance with clean uniform
  • Completion of safety training and certification required before employment

Job Qualifications

  • High school diploma or equivalent
  • At least one year of relevant work experience preferred
  • Good communication skills and team orientation
  • Positive attitude and outgoing personality
  • Ability to move and lift up to 25 pounds
  • Standing, sitting, or walking for extended periods
  • Maintaining a professional appearance with a clean uniform
  • Completion of safety training and certification before employment

Job Duties

  • Welcome guests and attend tables promptly
  • Serve food and beverages and provide recommendations when necessary
  • Share menu knowledge to assist guests with questions and special requests
  • Accurately record transactions using the MICROS system
  • Approach guests to ensure satisfaction with each dish and drink
  • Clean tables, complete closing tasks, and restock dishware and supplies

Job Criteria

Experience

Entry Level (1-2 years)


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