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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.25
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Tuition Reimbursement
Job Description
The Ritz-Carlton Boston is a distinguished luxury hotel located in the heart of Boston, Massachusetts, offering world-class accommodations and exceptional service. As part of Marriott International, one of the largest and most respected hospitality companies globally, The Ritz-Carlton brand is synonymous with elegance, prestige, and an unwavering commitment to delivering extraordinary guest experiences. Nestled at 10 Avery Street, the Boston property is renowned for its impeccable attention to detail and personalized service that caters to the unique needs of every guest. With over 100 award-winning properties worldwide, The Ritz-Carlton continues to set the benchmark for sophisticated luxury, combining timeless traditions... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of related experience in food and beverage service
- ability to work overnight shifts
- capacity to stand, sit, or walk for extended periods
- ability to move, lift, and carry up to 25 pounds without assistance
- ability to move heavier objects with assistance
- capability to perform fine motor tasks and hand-eye coordination
- willingness to adhere to uniform and personal appearance standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience
- ability to speak clear and professional language
- excellent interpersonal skills
- ability to follow company safety and security policies
- ability to maintain confidentiality and protect company assets
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- record transactions in MICROS system at time of order
- check in with guests to ensure satisfaction with each food course and/or beverage
- maintain cleanliness of work areas, china, glass, throughout the day
- complete closing duties including restocking items and turning off lights
- present physical and accurate check to guest and process payment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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