Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $13.66 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
health benefits
Pension Plan
monthly fitness reimbursement
Qualified parking and transit program
Paid Time Off
discounted colleague rate room nights
complimentary room nights
Complimentary Meals
on-site bike rack
Job Description
Park Hyatt Chicago is a prestigious luxury hotel located in the heart of Chicago, renowned for its elegant design, exceptional guest service, and commitment to delivering personalized experiences. As part of the global Hyatt brand, Park Hyatt Chicago represents a pinnacle of refined hospitality, combining sophisticated ambiance with innovative services tailored to the needs of discerning travelers. The hotel features a variety of amenities including fine dining options, luxurious accommodations, and a team dedicated to maintaining the highest standards of guest satisfaction. Situated in a vibrant urban setting, the hotel caters to both leisure and business travelers seeking an elevated stay experience that blends comfort, style, and impeccable service.
We are currently hiring for the role of In-Room Dining Server at Park Hyatt Chicago, a position that embodies the hotel’s philosophy of delivering exceptional and discreet hospitality. This role involves providing guests with an exquisite dining experience within the privacy of their rooms, featuring selections from the acclaimed NoMI Kitchen menu. Unlike traditional restaurant servers, In-Room Dining Servers at Park Hyatt Chicago serve as ambassadors of personalized luxury dining, ensuring that every meal delivered is accompanied by attentive, seamless service and elegant presentation.
In this role, you will be responsible for setting up and delivering restaurant-quality meals directly to guest rooms, creating memorable moments that extend beyond the restaurant environment. Your duties will involve not only serving meals but also anticipating guest needs, ensuring timely deliveries, and maintaining a polished and professional demeanor at all times. The position demands a keen eye for detail, a genuine passion for hospitality, and exceptional interpersonal skills to communicate effectively with guests and team members alike.
Working at Park Hyatt Chicago means joining a highly service-focused team within a prestigious setting, where each staff member contributes to maintaining the five-star standards that define our brand. The hotel fosters a collaborative environment where discretion, warmth, and attentiveness are paramount. As an In-Room Dining Server, you will play a critical role in enhancing the overall guest experience by offering thoughtful, personalized interactions that differentiate Park Hyatt Chicago from other luxury hotels.
The starting hourly wage for this position is $13.66 plus tips, with eligibility for overtime and premium pay as applicable. This is an excellent opportunity for service-oriented individuals seeking to grow their career in luxury hospitality, offering a platform to develop skills and engage with a clientele that appreciates refined service quality.
Park Hyatt Chicago is also proud to be part of Hyatt’s global commitment to care and inclusivity. We believe in providing meaningful experiences not only to our guests but also to our colleagues, ensuring a work environment built on respect, empathy, and professional growth. Our culture emphasizes opening doors for all career stages, supporting personal development, and fostering genuine connections within our team and with the guests we serve.
Joining Park Hyatt Chicago as an In-Room Dining Server means becoming part of an elite hospitality team dedicated to redefining luxury dining experiences. If you are passionate about delivering excellence, enjoy working independently, and thrive in a fast-paced, high-end environment, this role offers you the chance to contribute to an unforgettable guest journey while advancing your career in a prestigious hospitality setting.
We are currently hiring for the role of In-Room Dining Server at Park Hyatt Chicago, a position that embodies the hotel’s philosophy of delivering exceptional and discreet hospitality. This role involves providing guests with an exquisite dining experience within the privacy of their rooms, featuring selections from the acclaimed NoMI Kitchen menu. Unlike traditional restaurant servers, In-Room Dining Servers at Park Hyatt Chicago serve as ambassadors of personalized luxury dining, ensuring that every meal delivered is accompanied by attentive, seamless service and elegant presentation.
In this role, you will be responsible for setting up and delivering restaurant-quality meals directly to guest rooms, creating memorable moments that extend beyond the restaurant environment. Your duties will involve not only serving meals but also anticipating guest needs, ensuring timely deliveries, and maintaining a polished and professional demeanor at all times. The position demands a keen eye for detail, a genuine passion for hospitality, and exceptional interpersonal skills to communicate effectively with guests and team members alike.
Working at Park Hyatt Chicago means joining a highly service-focused team within a prestigious setting, where each staff member contributes to maintaining the five-star standards that define our brand. The hotel fosters a collaborative environment where discretion, warmth, and attentiveness are paramount. As an In-Room Dining Server, you will play a critical role in enhancing the overall guest experience by offering thoughtful, personalized interactions that differentiate Park Hyatt Chicago from other luxury hotels.
The starting hourly wage for this position is $13.66 plus tips, with eligibility for overtime and premium pay as applicable. This is an excellent opportunity for service-oriented individuals seeking to grow their career in luxury hospitality, offering a platform to develop skills and engage with a clientele that appreciates refined service quality.
Park Hyatt Chicago is also proud to be part of Hyatt’s global commitment to care and inclusivity. We believe in providing meaningful experiences not only to our guests but also to our colleagues, ensuring a work environment built on respect, empathy, and professional growth. Our culture emphasizes opening doors for all career stages, supporting personal development, and fostering genuine connections within our team and with the guests we serve.
Joining Park Hyatt Chicago as an In-Room Dining Server means becoming part of an elite hospitality team dedicated to redefining luxury dining experiences. If you are passionate about delivering excellence, enjoy working independently, and thrive in a fast-paced, high-end environment, this role offers you the chance to contribute to an unforgettable guest journey while advancing your career in a prestigious hospitality setting.
Job Requirements
- Minimum high school diploma or equivalent
- At least two years of relevant experience in food service or hospitality
- Excellent verbal communication skills
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Ability to remain calm and professional under pressure
- Must be available to work flexible hours including evenings, weekends, and holidays
- Able to lift and carry trays and multiple dining items
- Knowledge of food safety and sanitation standards
Job Qualifications
- Minimum two years experience as an In-Room Dining Server or similar role in a luxury or high-end restaurant environment
- Strong communication and interpersonal skills
- Ability to provide detailed menu recommendations
- Proven attention to detail ensuring order accuracy and timely delivery
- Demonstrated commitment to exceptional customer service
- Physical stamina to handle the demands of the role including lifting and standing
- Ability to collaborate efficiently with kitchen, bartenders, and fellow servers
- Consistently maintains a polished and professional appearance
- Flexibility to work evening, weekend, and holiday shifts
Job Duties
- Serve restaurant-quality meals directly to guest rooms from NoMI Kitchen menu
- Set up elegant meal presentations ensuring high standards of cleanliness and presentation
- Provide attentive, discreet, and personalized service to guests
- Communicate effectively with kitchen and other staff to ensure timely and accurate order delivery
- Anticipate guest needs and handle special requests with professionalism
- Maintain a polished and professional appearance consistent with brand standards
- Adhere to all safety and sanitation guidelines while performing duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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