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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical coverage
80% company-paid dental coverage
80% company-paid vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match
Job Description
The Peninsula Chicago is a prestigious luxury hotel that upholds the distinguished Five Star Five Diamond standard in hospitality. Renowned for its exceptional services and elegant atmosphere, this elite establishment is located in the heart of Chicago and is dedicated to delivering an unforgettable guest experience. The hotel caters to a diverse clientele, ranging from discerning travelers to business professionals, who expect nothing less than perfection in both service and amenities. As a cornerstone of luxury hospitality in the city, The Peninsula Chicago combines timeless sophistication with contemporary comforts, ensuring every guest feels valued and pampered during their stay. Joining... Show More
Job Requirements
- Must have at least 2 years F and B and managerial experience in an upscale establishment
- good knowledge of food and general knowledge of beverages, including wines and cocktails
- ability to multi-task
- impeccable grooming and excellent presentation
- good physical strength and stamina to carry trays of food and stand for long periods
- ability to lift, carry, and balance up to 25 lbs
Job Qualifications
- At least 2 years of food and beverage and managerial experience in an upscale establishment
- good knowledge of food and general knowledge of beverages, including wines and cocktails
- strong leadership and communication skills
- ability to manage and motivate a team effectively
- knowledge of POS and hospitality management systems
- excellent customer service skills
Job Duties
- Responsible for all activities of In-Room Dining, including staff scheduling, delegation of job tasks, monitoring and supervision of service
- possess management ability that ensures a successful handling of In-Room Dining
- hire, train, mentor, motivate, supervise and discipline all department employees
- initiate and maintain a friendly yet discreet and unobtrusive service to all guests
- ensure consistency of correct service standards for all meal periods to be followed by all staff members
- understand all food and beverage items ordered, including ingredients, methods of preparation and proper service
- control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment
- utilize the POS and HOTsos systems as per policies and procedures in place
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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