Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $66,560.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, operating a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. As a global leader in the vacation industry, the company is dedicated to helping millions of travelers discover and enjoy memorable vacation experiences. With innovation and growth at its core, Travel + Leisure Co. creates an engaging and inspiring environment for its workforce. The company continuously evolves to bring fresh vacation ideas and exceptional experiences to its customers worldwide, fostering an inclusive and supportive workplace culture where employees can thrive and contribute... Show More
Job Requirements
- High School Diploma, GED, or equivalent
- Two years marketing experience primarily in vacation ownership industry
- Excellent verbal and written communication skills
- Ability to coach, counsel and motivate direct reports
- Provide exceptional customer service including communicating effectively with upset owners
- Ability to multi-task efficiently
- Ability to negotiate effectively
- Working knowledge of marketing databases
- Ability to recruit, train and develop employees
- Ability to lead by example
- Detail oriented and accurate
- Ability to carry out responsibilities in accordance with company policies and laws
- Demonstrated problem solving ability
- Maintain up to date knowledge on systems such as Mainframe, Focus and CRS
Job Qualifications
- High School Diploma, GED, or equivalent
- Two years marketing experience primarily in vacation ownership industry
- Excellent verbal and written communication skills
- Ability to coach, counsel and motivate direct reports
- Provide exceptional customer service including communicating effectively with upset owners
- Ability to multi-task efficiently
- Ability to negotiate effectively
- Working knowledge of marketing databases
- Ability to recruit, train and develop employees
- Ability to lead by example
- Detail oriented and accurate
- Ability to carry out responsibilities in accordance with company policies and laws
- Demonstrated problem solving ability
- Maintain up to date knowledge on systems such as Mainframe, Focus and CRS
Job Duties
- Direct supervision of In-House Marketing staff including interview, hire and train associates
- Plan, assign and direct work
- conduct performance reviews
- motivate, reward, and provide disciplinary action when necessary including termination and conflict resolution
- Maintain total site marketing penetration standards set by management by running daily reports including Daily Arrival Report, Daily In-House Report, Owner Arrival Report
- Prepare daily and weekly status reports including show factors and penetration rates for corporate deadlines
- Coordinate with In-House and Front Line sales management regarding tour seat availability and potential tour flow
- Coordinate with sales regarding new or changes in marketing programs such as booking and gifting policies
- Maintain copies of invitations and daily tour manifests for reference
- Resolve issues pertaining to tour statuses, bookings, coding etc.
- Order and maintain departmental supplies including collateral material and uniforms
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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