Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Health savings account
Dependent Care Flexible Spending Account
Basic and supplemental life insurance
accidental death and dismemberment insurance
Disability Income Protection Plan
Employee assistance program
401(k) retirement program
vacation
Paid holidays
Personal time off
Paid sick leave
family and medical leave
Discounted Employee Stock Purchase Program
Job Description
UPS Healthcare, a subsidiary of the Fortune Global 500 company UPS, specializes in healthcare logistics and advanced therapy solutions. Known for its innovative and customer-focused approach, UPS Healthcare combines clinical expertise with complex secure logistics to support clients across the healthcare industry. Marken, formerly known as Marken, MNX & Polar Speed, is a precision logistics division under UPS Healthcare that focuses on delivering specialized services tailored to the pharmaceutical and clinical trial sectors. With a strong commitment to quality, compliance, and operational excellence, UPS Healthcare is dedicated to driving the success of its clients through innovative logistics solutions.
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Job Requirements
- Must be a U.S. citizen or national of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
- high school diploma or equivalent
- minimum 1 year of experience with US import entry process and compliance
- strong communication skills
- proficiency in MS Office
- availability for occasional evening and weekend work
- ability to work independently and as part of a team
Job Qualifications
- High school completion or equivalent
- at least 1 year of direct US import entry process, rules, and compliance knowledge and expertise
- professional experience in customer service operations preferably in international air freight, logistics, or distribution
- knowledge and experience preferred in pharmaceutical and clinical trial industry
- commitment to quality and attention to detail
- strong customer focus
- team player, self-dependent, motivated to succeed
- proficient in MS Office including Excel and Word
- unquestionable character and integrity
Job Duties
- Review import documents for accuracy and completeness
- ensure regulatory requirements are met and proper documentation including transit documents and customs clearances exists for shipments
- have a strong knowledge of US import entry process, rules, and compliance
- communicate with clients about import and customs related issues
- troubleshoot import related customs and other government agency delays
- ensure documentation is accurately processed, distributed, and released to carrier, forwarders, customers, and agents in a timely manner
- prepare all necessary data entry and confirmation of key milestones such as departure, arrival, customs clearance
- maintain courteous, prompt, and efficient customer relations
- develop and maintain successful relationships with local vendors such as airline representatives, freight forwarders, custom brokers
- communicate with customer, supply chain and the management team to ensure necessary requirements are met
- collaborate with various on cross department activities promoting process optimization
- interface and assist other departments with process and compliance questions that may arise regarding import shipments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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