Job Overview
Compensation
Type:
Salary
Rate:
Range $41,800.00 - $54,500.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee training
Career Development
Equal opportunity employer
Job Description
Arcadia Cold Storage and Logistics is a leading company committed to designing and deploying state-of-the-art cold storage facilities and delivering innovative logistical solutions through the practical application of technology. Our focus is on creating meaningful value for our customers while aiding them in meeting their strategic objectives, effectively establishing what we term The New Age of cold chain. We pride ourselves on our advanced infrastructure and cutting-edge technology integration, which ensures the safe and efficient management of temperature-sensitive products throughout the supply chain. Our dedication to excellence has positioned us as a trusted partner in the cold storage and logistics... Show More
Job Requirements
- High school diploma or GED
- three years of import and export logistics or customer service experience preferred
- ability to pay close attention to details
- pleasant and cooperative personality
- strong communication skills in English
- ability to communicate effectively
- ability to work independently and in teams
- solid organizational skills
- time management skills
- problem-solving skills
- strong sense of urgency
- ability to meet deadlines
- advanced Microsoft Office skills
- clerical skills
- proficient math skills
- knowledge of Blue Yonder Warehouse Management System preferred or willingness to learn within 90 days
Job Qualifications
- High school diploma or GED
- three years of import and export logistics or customer service experience in the cold storage industry preferred
- ability to pay close attention to details
- pleasant and cooperative personality, even under pressure
- strong communication skills with ability to read and speak English
- ability to communicate effectively with various individuals
- ability to work independently and as part of a team
- solid organizational, time management, and problem-solving skills
- strong sense of urgency and ability to meet deadlines
- advanced Microsoft Office skills (Excel, Word, Outlook)
- clerical skills in managing files, records, office procedures, and terminology
- proficient math skills
- knowledge of Blue Yonder Warehouse Management System preferred or ability to become proficient within 90 days of hire
Job Duties
- Coordinate shipments and prepare export and import documentation received from customers
- work closely with USDA to ensure all requirements are met
- actively work to ensure orders are advancing including obtaining price and credit approvals for securing product allocation
- review order details and ensure they comply with company policies and procedures
- send complete and detailed instructions to freight forwarders, customs brokers, and warehouses
- develop shipping plans based on order timelines
- actively work with freight forwarders, customs brokers, drayage companies, and warehouses on scheduling and tracking order status
- arrange for pre-shipment inspections as needed
- monitor container movements for assigned orders including load and empty pickups, loaded drop and empty return at port
- monitor warehouse container loading processes for assigned orders
- submit Electronic Export Information (EEI) via ACE
- submit information in PHIS if required
- provide product certifications and other documents to regional offices and customers as needed
- inform regional sales offices or customers of potential delays or Estimated Time of Arrival (ETA) deviations
- keep shipping records up-to-date and accurate in the Document Management System (DMS)
- route shipments according to company policies and monitor shipments throughout the journey
- resolve customer issues promptly and professionally
- follow up with forwarders or brokers on documentation
- research issues, obtain supporting paperwork, get approvals, and process credits or debits
- provide coverage for other customer-focused team members
- accurately enter orders in the Warehouse Management System (WMS)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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