Imperative Logistics - Logistics Coordinator - Import/Export - CA
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $29.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Life insurance
short-term disability insurance
long-term disability insurance
Job Description
Imperative Logistics is a distinguished global logistics company that specializes in managing highly complex shipments across air, ocean, and ground transportation. Established on the fundamental principle that every client deserves exceptional and personalized service, Imperative Logistics has set itself apart as a leader in global freight forwarding. The company carefully serves industries with unique and sensitive shipping needs, providing tailored solutions that ensure the utmost attention to detail and care. With a comprehensive portfolio that includes custom brokerage services and an extensive range of international logistics options, Imperative Logistics is dedicated to optimizing supply chains for businesses worldwide.
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Job Requirements
- Bachelor’s degree or equivalent experience preferred
- 3+ years industry experience as a logistics coordinator or import/export specialist
- Strong communication skills
- Proficient in Microsoft Office Suite, especially Excel and Outlook
- Ability to manage multiple priorities and work under pressure
- Experience with CargoWise One software preferred
- Ability to work independently and as a team member
- Detail-oriented and organized
- Willingness to work in office Monday to Friday, 8 a.m. to 5 p.m., with possible overtime
- Legal authorization to work in the United States
Job Qualifications
- 3+ years industry experience as a logistics coordinator or import/export specialist
- Ability to be patient and understanding, especially in the midst of challenging situations
- Comfortable using computers and Microsoft Office Suite, specifically Excel and Outlook
- Calm and collected and able to communicate effectively in a every changing environment
- Ability to effectively problem solve
- Ability to reprioritize workload based on ever changing demands from internal and external clients
- Ability to work independently and a part of a team
- Increased level of proficiency is expected in related tasks as it pertains to the job
- Current and hands on experience with CargoWise One (CW1) is preferred
- Certified in CargoWise is ideal
Job Duties
- Deliver exceptional customer service by means of excellent quality performance
- Timely communication with stakeholders via email and phone
- Timely acknowledgement of customer complaints and issues resolution with periodic updates as needed
- Keep records of customer contact, transactions, comments, and complaints
- Ensure documentation is complete, professional, and accurate
- Follow Standard Operating Procedures and directives as outlined by leadership and the company guidelines
- Communicating and coordinating with colleagues as necessary
- Train, mentor other employees within the department on an as-needed basis
- Adhere to company KPIs (key performance indicators)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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