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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career development opportunities
Job Description
Houston Methodist Sugar Land Hospital is a leading healthcare provider dedicated to delivering exceptional medical services with a strong focus on quality, safety, service, and innovation. Located in Fort Bend County, Houston Methodist Sugar Land is part of the Houston Methodist system renowned for its commitment to advanced medical care and patient-centered services. The hospital offers comprehensive care across multiple specialties, including cancer care, neuroscience and spine care, orthopedics and sports medicine, heart and vascular care, women’s health services, childbirth with a level III NICU, bariatric and digestive care, and advanced imaging technologies. Houston Methodist Sugar Land is well-regarded for... Show More
Job Requirements
- High School diploma or equivalent education
- Minimum one year of customer service experience
- Proficiency in English language communication
- Ability to perform assigned job safely and competently
- Strong interpersonal and communication skills
- Basic computer proficiency including word processing
- Knowledge of medical terminology
- Ability to handle multiple tasks and prioritize
- Commitment to patient confidentiality and HIPAA regulations
Job Qualifications
- High School diploma or equivalent education
- One year of experience in a strong customer service environment
- Experience in a healthcare related work environment preferred
- Proficiency in speaking, reading, and writing English
- Strong customer service, phone, and scheduling skills
- Basic computer skills and familiarity with electronic medical records
- Knowledge of basic medical terminology
- Ability to analyze and solve problems
- Effective communication skills consistent with a customer service focus
Job Duties
- Perform patient check in and check out functions
- Handle telephone calls and direct visitors
- Manage patient registration and appointment scheduling
- Ensure physician orders and insurance authorizations are obtained
- Respond to patient record requests and update electronic medical records
- Provide general administrative assistance specific to the imaging department
- Communicate effectively with patients, physicians, family members, and co-workers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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