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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Employee Discounts
flexible schedule
Tips
Training opportunities

Job Description

IHOP, also known as the International House of Pancakes, is a well-established restaurant chain renowned for its wide variety of breakfast items, inviting atmosphere, and exceptional customer service. Since its inception, IHOP has grown into a favorite dining destination for families and individuals seeking a friendly environment coupled with quality dining experiences. With hundreds of locations worldwide, IHOP prides itself on delivering delicious meals alongside exemplary hospitality, making it a staple in the casual dining industry. The brand values its employees as integral members of the team who contribute to the ongoing success in serving memorable experiences to guests of all ages. Working at IHOP provides employees an opportunity to join a company that honors teamwork, customer satisfaction, and continuous development within the food service industry.

The Server/Waiter/Waitress role at IHOP is a dynamic position requiring a personality that thrives in the fast-paced environment of a busy restaurant. This role involves being the face of the restaurant, offering guests top-notch service, thorough menu knowledge, and maintaining the highest levels of hospitality throughout each dining experience. Servers at IHOP are entrusted with guiding guests seamlessly through their visit, ensuring that every meal is not only satisfying but memorable. Employees in this role must maintain a warm and welcoming attitude, delivering genuine care for guests’ wellbeing with a constant smile and prompt attentiveness. Beyond taking orders and serving food, servers are tasked with expediting orders to maintain kitchen efficiency, managing guest checks and cash control with accuracy, and addressing any guest concerns swiftly to maintain a high service standard. The role also includes maintaining cleanliness and order in the dining area by setting and clearing tables and restocking necessary supplies. This position demands standing for extended periods and handling physical tasks such as lifting light items and performing repetitive motions, emphasizing the need for physical stamina and a positive work ethic. Overall, a career as a server at IHOP challenges candidates to blend exceptional customer service skills with operational responsibilities in a collaborative and rewarding work environment. Employment type is typically hourly, and compensation aligns with industry standards for the restaurant service sector, often including tips as part of the total earnings. This opportunity is ideal for individuals passionate about hospitality and motivated to create enjoyable experiences for guests every day.

Job Requirements

  • Show up to work on time
  • be well-groomed with a clean uniform
  • work well with others
  • self-motivated
  • reliable
  • strong work ethic
  • good communication skills
  • able to lift 5-15 pounds
  • able to stand for up to 8 hours
  • occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • ability to lift 5-15 pounds
  • able to stand for up to 8 hours
  • ability to perform motions such as pushing, pulling, stretching and continuous bilateral use of fingers and wrists
  • self-motivated
  • reliable
  • strong work ethic

Job Duties

  • Lead guests through the IHOP experience with top notch service
  • expedite all orders
  • comply to standards in regards to guest checks and cash control
  • handle guest complaints and resolve problems quickly
  • stock and rotate all needed supplies in the service and dining areas
  • perform cleaning duties such as helping to clear and set tables

Job Criteria

Experience

Entry Level (1-2 years)


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