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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts

Job Description

IHOP, also known as the International House of Pancakes, is a renowned American restaurant chain famous for its delicious breakfast food served all day. With numerous locations across the United States and internationally, IHOP has built a reputation for its warm, family-friendly atmosphere and extensive menu that caters to a wide variety of tastes. The restaurant emphasizes quality service, hospitality, and a welcoming environment where guests can enjoy not only their meals but also a memorable dining experience. Working at IHOP means being part of a team that values dedication, attentiveness, and guest satisfaction. Employees are provided with opportunities for growth and development in a dynamic hospitality environment. The restaurant operates with a focus on community values, employee well-being, and consistent quality in both food and service.

The Server/Waiter/Waitress role at IHOP is an essential position that serves as the direct link between the guests and the restaurant brand. As a server, you will be responsible for enhancing the overall dining experience by delivering outstanding service, knowledgeable menu guidance, and genuine hospitality. This role requires a friendly and approachable demeanor, excellent communication skills, and a proactive attitude toward problem-solving. Servers at IHOP are trained to manage a variety of responsibilities, including order expediting, handling transactions with high standards of accuracy, resolving guest complaints promptly, and maintaining an organized service area. The position demands physical stamina as it involves standing for long periods and handling light lifting. Being punctual, well-groomed, and professionally dressed in a clean uniform are important aspects of the role, reflecting the commitment to uphold the IHOP brand's image. This role offers a chance to develop strong interpersonal and customer service skills, making it ideal for those who enjoy working with people in a fast-paced restaurant setting. The position is typically part-time or full-time depending on the location's needs, and it provides competitive pay along with opportunities for tips. Overall, the server role at IHOP offers a rewarding experience for individuals who thrive in a lively environment and are passionate about hospitality.

Job Requirements

  • Show up to work on time
  • be well groomed with a clean uniform ready to work
  • good communication skills
  • ability to lift 5-15 pounds
  • ability to stand for up to 8 hours
  • occasional use of motions including pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • ability to lift 5-15 pounds
  • ability to stand for up to 8 hours
  • occasional pushing, pulling, stretching, and use of fingers and wrists
  • ability to work well with others
  • self motivated
  • reliable
  • strong work ethic

Job Duties

  • Expediting all orders
  • comply to standards in regards to guest checks and cash control
  • handle guest complaints, always looking to resolve problems quickly
  • stock and rotate all needed supplies in the service and dining areas
  • perform cleaning duties, such as helping to clear and set tables

Job Criteria

Experience

Entry Level (1-2 years)


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