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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $19.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development

Job Description

IHOP, known officially as the International House of Pancakes, is a popular American multinational restaurant chain specializing in breakfast foods. Founded in 1958, IHOP has grown to become a beloved dining establishment recognized for its extensive menu of pancakes, waffles, omelets, and other classic American breakfast dishes. With locations across the United States and internationally, the company is dedicated to providing a warm, friendly atmosphere where guests feel welcomed and valued. IHOP emphasizes quality food, excellent service, and a family-friendly environment, making it a go-to destination for breakfast lovers of all ages.

The Server/Waiter/Waitress role at IHOP is a pivotal position where you will have the unique opportunity to be the face of the IHOP brand. This position requires delivering exceptional customer service, exhibiting strong menu knowledge, and demonstrating a hospitality-first approach to every guest interaction. As a server, you will guide your guests through their dining experience from the moment they are seated until they leave, ensuring satisfaction at every step. This role is perfect for individuals who enjoy working in a dynamic restaurant environment and take pride in creating memorable dining experiences through friendly and efficient service. Being a server at IHOP also involves multitasking various duties such as expediting orders, managing guest checks with precision, and maintaining cleanliness and orderliness within the dining and service areas. By excelling in this role, you contribute significantly to the continued success and positive reputation of the IHOP brand. It is also a wonderful opportunity to develop valuable skills in communication, hospitality, and teamwork. The work environment emphasizes reliability, motivation, and a professional appearance, reflecting the high standards of IHOP. Overall, this position offers an inviting career path in the restaurant industry with opportunities to engage with diverse guests daily while enhancing your customer service expertise.

Job Requirements

  • Show up to work on time
  • be well-groomed with a clean uniform ready to work
  • work well with others
  • be self-motivated
  • reliable
  • strong work ethic
  • good communication skills
  • able to lift 5-15 pounds
  • stand for up to 8 hours
  • occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • ability to stand for up to 8 hours
  • able to lift 5-15 pounds
  • ability to perform physical motions including pushing, pulling, stretching and continuous bilateral use of fingers and wrists
  • self-motivated
  • reliable
  • strong work ethic
  • work well with others

Job Duties

  • Expediting all orders
  • comply to standards in regards to guest checks and cash control
  • handle guest complaints, always looking to resolve problems quickly
  • stock and rotate all needed supplies in the service and dining areas
  • perform cleaning duties, such as helping to clear and set tables

Job Criteria

Experience

Entry Level (1-2 years)


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