
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Day Shifts
Benefits
friendly work environment
team-oriented culture
opportunities for growth
Employee Discounts
Paid training
flexible scheduling
supportive management
Job Description
IHOP is a renowned international restaurant chain specializing in breakfast foods, casual dining, and friendly service. As a global leader in the breakfast space, IHOP offers a welcoming and family-friendly environment for guests to enjoy a wide range of quality menu items, including pancakes, omelets, and other breakfast classics. The brand is recognized for its commitment to customer satisfaction, warm hospitality, and a comfortable dining atmosphere that makes every visit memorable. IHOP continues to grow with numerous locations worldwide and a dedicated team that values professionalism, teamwork, and a passion for service. Working at IHOP means becoming part of a community focused on delivering excellent dining experiences through consistent quality and care.
The role of Server/Waiter/Waitress at IHOP presents a unique opportunity to be the face of the brand, providing guests with exceptional service from the moment they walk through the door until they leave. This position involves guiding guests through their IHOP experience by offering top-notch customer service, demonstrating thorough menu knowledge, and embodying the highest levels of hospitality. Servers play a vital role in creating a positive and welcoming atmosphere by ensuring guests feel cared for and valued during their visit.
Key responsibilities include promptly expediting orders, ensuring all guest checks and cash handling policies are correctly followed, and effectively managing guest concerns and complaints to guarantee satisfaction. The role also encompasses maintaining supply inventory in the dining and service areas and assisting with cleaning and setting tables to support the smooth operation of the restaurant. A successful candidate will have a friendly disposition, excellent communication skills, and a strong work ethic. Physical demands include standing for extended periods, occasional lifting, and manual dexterity in handling tasks that involve pushing, pulling, and continuous use of wrists and fingers.
This role encourages self-motivation, reliability, and teamwork while offering an engaging environment where hospitality professionals can grow and develop their skills. IHOP provides an inclusive and supportive workplace culture dedicated to fostering employee success and delivering memorable dining experiences for every guest in a fast-paced yet collaborative setting.
The role of Server/Waiter/Waitress at IHOP presents a unique opportunity to be the face of the brand, providing guests with exceptional service from the moment they walk through the door until they leave. This position involves guiding guests through their IHOP experience by offering top-notch customer service, demonstrating thorough menu knowledge, and embodying the highest levels of hospitality. Servers play a vital role in creating a positive and welcoming atmosphere by ensuring guests feel cared for and valued during their visit.
Key responsibilities include promptly expediting orders, ensuring all guest checks and cash handling policies are correctly followed, and effectively managing guest concerns and complaints to guarantee satisfaction. The role also encompasses maintaining supply inventory in the dining and service areas and assisting with cleaning and setting tables to support the smooth operation of the restaurant. A successful candidate will have a friendly disposition, excellent communication skills, and a strong work ethic. Physical demands include standing for extended periods, occasional lifting, and manual dexterity in handling tasks that involve pushing, pulling, and continuous use of wrists and fingers.
This role encourages self-motivation, reliability, and teamwork while offering an engaging environment where hospitality professionals can grow and develop their skills. IHOP provides an inclusive and supportive workplace culture dedicated to fostering employee success and delivering memorable dining experiences for every guest in a fast-paced yet collaborative setting.
Job Requirements
- show up to work on time
- be well-groomed with a clean uniform
- good communication skills
- ability to lift 5-15 pounds
- stand for up to 8 hours
- occasionally push, pull, stretch, and use fingers and wrists continuously
- work well with others
- be self-motivated
- be reliable
- have a strong work ethic
Job Qualifications
- good communication skills
- reliability and strong work ethic
- ability to work well with others
- self-motivation
- physical ability to stand for up to 8 hours
- ability to lift 5-15 pounds
- manual dexterity for pushing, pulling, stretching, and continuous use of fingers and wrists
Job Duties
- lead guests through their IHOP experience with top notch service
- demonstrate menu knowledge and provide highest level of hospitality
- expedite all orders promptly
- comply with standards for guest checks and cash control
- handle and resolve guest complaints quickly
- stock and rotate all needed supplies in service and dining areas
- perform cleaning duties such as clearing and setting tables
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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