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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $19.00
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Work Schedule

Standard Hours
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Benefits

flexible schedule
competitive pay
Employee Discounts
Training and Development
team environment
Paid Time Off
Health Insurance

Job Description

IHOP, an internationally recognized restaurant chain known for its welcoming atmosphere and delicious breakfast offerings, is hiring for the position of Server/Waiter/Waitress. Established as a staple in the casual dining sector, IHOP is renowned for its commitment to excellent customer service and quality menu selections. The restaurant creates an inviting setting where families, friends, and individuals come to enjoy a wide variety of classic American breakfast options alongside tasteful lunch and dinner menus. As a widely respected name in the hospitality industry, IHOP values its staff as essential to delivering a memorable dining experience that sustains its reputation and customer loyalty.\n\nJoining IHOP as a Server/Waiter/Waitress means embracing a role that is at the heart of the restaurant’s success. Serving as the primary point of contact between guests and the kitchen, the Server is responsible for ensuring every customer receives top-notch service with a friendly demeanor and comprehensive menu knowledge. This role demands a genuine care for guests’ wellbeing, a positive attitude, and the ability to anticipate and meet various customer needs efficiently. Servers at IHOP take pride in representing the brand with a smile, showcasing a hospitality-driven mindset. In this dynamic environment, servers expedite orders, manage cash and guest checks accurately, and address any guest complaints promptly to uphold satisfaction. Furthermore, they contribute to the smooth operation of the restaurant by maintaining stock levels and cleanliness in the service and dining areas. This role blends interpersonal skills and physical stamina, as servers will be on their feet for extended periods, occasionally handling light lifting and physical motions essential to restaurant workflow. Overall, this position offers an excellent opportunity for individuals who thrive in fast-paced settings and enjoy engaging with customers, helping create a positive dining atmosphere that encourages repeat visits and exceptional reviews. Employment at IHOP is typically full-time or part-time, depending on the restaurant’s needs and employee availability, offering flexible hours and competitive pay reflective of industry standards. The role is ideal for candidates looking to build foundational experience in hospitality or seeking a stable position within a well-established brand known for community and team-oriented values.

Job Requirements

  • show up to work on time
  • be well-groomed with a clean uniform
  • work well with others
  • be self-motivated and reliable
  • have strong work ethic
  • possess good communication skills
  • able to lift 5-15 pounds
  • able to stand for up to 8 hours
  • occasionally push, pull, stretch and use fingers and wrists continuously

Job Qualifications

  • previous experience in customer service or hospitality preferred
  • strong communication skills
  • ability to work within a team setting
  • basic understanding of cash handling
  • knowledge of menu items and ingredients is an advantage
  • ability to stand for extended periods
  • reliability and punctuality

Job Duties

  • leading guests through their dining experience with excellent service
  • expediting all orders to ensure timely delivery
  • complying with standards regarding guest checks and cash control
  • handling guest complaints and resolving problems swiftly
  • stocking and rotating all necessary supplies in service and dining areas
  • performing cleaning duties including clearing and setting tables

Job Criteria

Experience

Entry Level (1-2 years)


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