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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.25 - $18.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

flexible schedule
competitive hourly wage
tip opportunities
Employee Discounts
Training and Development
Supportive team environment

Job Description

IHOP, also known as the International House of Pancakes, is a well-established restaurant chain specializing in breakfast foods, including a variety of pancakes, omelets, and other American diner classics. With locations spread across numerous countries, IHOP has built a reputation for its inviting atmosphere, family-friendly environment, and exceptional customer service. The brand prides itself on providing a memorable dining experience that combines quality food with welcoming hospitality. As a company, IHOP focuses on creating a supportive work environment for its staff, encouraging teamwork, professional growth, and a strong connection with the community it serves.

Joining IHOP as a Server, Waiter, or Waitress means becoming the face of the brand, a vital role responsible for leading guests through their dining experience. This position requires outstanding interpersonal skills, menu knowledge, and a genuine passion for hospitality. Servers at IHOP do not just take orders; they engage with guests, ensuring each visit is enjoyable and comfortable. Employment in this role is typically part-time or full-time with flexible shifts, accommodating various schedules. The hourly wage is competitive within the hospitality industry, often supplemented with tips based on performance and customer satisfaction.

The role involves multitasking between greeting guests, providing detailed menu information, managing orders accurately, and delivering food efficiently. Servers maintain cleanliness and organization throughout the dining area, contributing to a pleasant environment. Problem-solving is essential, as servers address any guest concerns or complaints quickly and professionally, striving to turn potential issues into positive outcomes. This position is ideal for individuals who thrive in fast-paced environments, are self-motivated, reliable, and enjoy working collaboratively with a diverse team. Additionally, the job demands physical stamina, as servers will be on their feet for extended periods, handling light lifting and continuous movement.

Job Requirements

  • Show up to work on time and well-groomed with a clean uniform
  • Able to lift 5-15 pounds
  • Stand for up to 8 hours
  • Occasionally push, pull, stretch and use fingers and wrists continuously
  • Willingness to work flexible shifts

Job Qualifications

  • Good communication skills
  • Ability to work well with others
  • Reliable and self-motivated
  • Strong work ethic
  • Previous experience in customer service or hospitality preferred

Job Duties

  • Leading guests through their dining experience with top notch service
  • Expediting all orders
  • Comply to standards in regards to guest checks and cash control
  • Handle guest complaints and resolve problems quickly
  • Stock and rotate all needed supplies in service and dining areas
  • Perform cleaning duties such as clearing and setting tables

Job Criteria

Experience

Entry Level (1-2 years)


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