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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $11.50 - $19.50
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
meal discounts
employee recognition programs
Training and development opportunities
flexible scheduling

Job Description

IHOP is a well-established and beloved restaurant chain known for its delicious breakfast offerings and welcoming atmosphere. As a part of a global brand, IHOP prides itself on delivering high-quality dining experiences and friendly, attentive service to every guest who walks through its doors. With numerous locations nationwide, it offers a dynamic and supportive work environment ideal for motivated and passionate hospitality professionals. Working at IHOP means being part of a team that values teamwork, respect, and exceptional customer service, creating memorable moments for guests and fostering personal growth for employees.\n\nThe Server/Waiter/Waitress role at IHOP is crucial in cultivating a positive dining experience by providing top-notch service, comprehensive menu knowledge, and the highest level of hospitality. Servers serve as the direct connection between the restaurant and its guests, representing the IHOP brand with a friendly smile and genuine care for guest wellbeing. In this role, you will be responsible for guiding guests through their meal, ensuring their satisfaction is met from the moment they enter the restaurant until they leave. This position requires a customer-focused attitude, multitasking ability, and the capacity to work efficiently in a fast-paced environment. Servers are expected to oversee the expediting of orders, maintain guest checks and cash controls, and assist in ensuring the restaurant environment is clean and well-stocked. Beyond these responsibilities, the ideal candidate will be trustworthy, punctual, well-groomed, and able to work collaboratively with team members to uphold the standards of excellence IHOP is known for. This is an excellent position for individuals seeking a career in hospitality or those who enjoy interacting with people and delivering high-quality service. Employment type is typically part-time or full-time with compensation that is competitive within the restaurant industry. IHOP additionally offers opportunities for advancement and skill development for those who demonstrate commitment and excellence in their roles.

Job Requirements

  • Show up to work on time
  • Be well-groomed with a clean uniform
  • Work well with others
  • Be self-motivated and reliable
  • Have a strong work ethic
  • Possess good communication skills
  • Able to lift 5-15 pounds
  • Able to stand for up to 8 hours
  • Occasionally use motion involving pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • Able to lift 5-15 pounds
  • Ability to stand for up to 8 hours
  • Ability to push, pull, stretch and use fingers and wrists continuously
  • Customer service experience preferred
  • High school diploma or equivalent preferred

Job Duties

  • Lead guests through their dining experience with excellent service
  • Expedite all orders promptly and accurately
  • Comply with standards regarding guest checks and cash control
  • Handle guest complaints efficiently and professionally
  • Stock and rotate supplies in service and dining areas
  • Perform cleaning duties including clearing and setting tables
  • Maintain a positive and welcoming atmosphere for guests

Job Criteria

Experience

Entry Level (1-2 years)


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