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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development

Job Description

IHOP, also known as the International House of Pancakes, is a globally recognized restaurant chain specializing in breakfast foods including pancakes, waffles, omelettes, and more. Established decades ago, IHOP is renowned for its warm, inviting atmosphere and commitment to quality dining experiences. With locations across numerous regions, IHOP serves millions of customers annually and has built a reputation for providing family-friendly environments and exceptional service. The company prides itself on its strong values around hospitality, customer satisfaction, and community engagement, making it a preferred choice for both family meals and casual dining. Joining IHOP means being part of a passionate team that believes in delivering smiles and satisfaction with every meal. The establishment is a full-service restaurant known for a dynamic work culture that places employee growth and customer delight at its core.

The Server/Waiter/Waitress role at IHOP is pivotal to upholding the company’s standard of excellence. In this role, you will lead guests through their dining experience with top-notch service, extensive menu knowledge, and exemplary hospitality. As the face of the IHOP brand, servers are expected to engage with guests positively, ensuring every interaction is memorable and enjoyable. The role involves expediting orders efficiently, managing guest checks and cash control with accuracy, addressing and resolving guest complaints promptly, and maintaining the cleanliness and readiness of the dining area. This position requires individuals who are not only attentive and courteous but who also thrive in a fast-paced environment. Your contribution directly impacts the overall guest experience, reinforcing the trust and loyalty guests have in IHOP. Candidates with a genuine care for people and a positive attitude will excel in this welcoming and supportive work atmosphere. This is a full-time, hourly position that offers a unique chance to grow within a prestigious hospitality brand.

Job Requirements

  • show up to work on time
  • well-groomed with a clean uniform ready to work
  • able to lift 5-15 pounds
  • stand for up to 8 hours
  • occasionally use motion involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists

Job Qualifications

  • good communication skills
  • ability to work well with others
  • self-motivated
  • reliable
  • strong work ethic

Job Duties

  • leading guests through their dining experience with top-notch service
  • expediting all orders
  • complying with standards regarding guest checks and cash control
  • handling guest complaints and resolving problems quickly
  • stocking and rotating all needed supplies in the service and dining areas
  • performing cleaning duties such as clearing and setting tables

Job Criteria

Experience

Entry Level (1-2 years)


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