Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $24,000.00 - $36,580.84
Benefits
employee discount
Flexible Schedule
Training and development opportunities
Team-oriented environment
Meals during shifts
Paid Time Off
Health Insurance
Job Description
IHOP, also known as the International House of Pancakes, is a globally recognized restaurant chain known for its wide variety of breakfast, lunch, and dinner options. Established decades ago, IHOP has become a staple in the casual dining industry, favored by families, friends, and individuals looking for a comfortable and welcoming dining experience. With hundreds of locations across the United States and several other countries, IHOP prides itself on delivering consistent quality, friendly service, and a menu that includes classic breakfast favorites alongside innovative dishes. The company culture emphasizes hospitality, guest satisfaction, and an environment where team members can grow and thrive.Show More
As a Server/Waiter/Waitress at IHOP, you play a critical role as the frontline ambassador of the IHOP brand. Your primary responsibility is to guide guests through their dining experience by delivering exceptional customer service characterized by attentiveness, professionalism, and a genuine care for their satisfaction. This role demands thorough menu knowledge to effectively answer questions, make recommendations, and ensure guests make the most of their meal. You will be responsible for creating a warm and friendly atmosphere that encourages repeat visits and positive word-of-mouth. The position requires excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. The work schedule typically includes shifts that require standing for several hours, and the job also involves some physical activity such as lifting and handling food trays or supplies.
An ideal candidate for this position shows up on time, is well-groomed, dressed in a clean uniform, and ready to work. You should have a strong work ethic and be able to collaborate effectively with your team members to maintain smooth operations during all service periods. IHOP values employees who can remain calm and solutions-oriented when handling guest complaints, ensuring that every visitor leaves the restaurant happy. Additionally, servers are tasked not only with food delivery but with various support duties such as expediting orders, cash handling, stocking supplies, and maintaining cleanliness in the dining area.
Embracing the IHOP values means being reliable, self-motivated, and possessing a friendly demeanor that can positively influence the overall dining experience. Whether working with new team members or seasoned staff, this role offers an opportunity to develop valuable skills in customer service, time management, and teamwork. Join IHOP as a server and become an integral part of a company known for delicious food, memorable customer service, and a rewarding work environment where your efforts make a difference every day.Show Less
An ideal candidate for this position shows up on time, is well-groomed, dressed in a clean uniform, and ready to work. You should have a strong work ethic and be able to collaborate effectively with your team members to maintain smooth operations during all service periods. IHOP values employees who can remain calm and solutions-oriented when handling guest complaints, ensuring that every visitor leaves the restaurant happy. Additionally, servers are tasked not only with food delivery but with various support duties such as expediting orders, cash handling, stocking supplies, and maintaining cleanliness in the dining area.
Embracing the IHOP values means being reliable, self-motivated, and possessing a friendly demeanor that can positively influence the overall dining experience. Whether working with new team members or seasoned staff, this role offers an opportunity to develop valuable skills in customer service, time management, and teamwork. Join IHOP as a server and become an integral part of a company known for delicious food, memorable customer service, and a rewarding work environment where your efforts make a difference every day.Show Less
Job Requirements
- Show up to work on time
- Be well-groomed with a clean uniform
- Work well with others
- Be self-motivated
- Be reliable
- Have a strong work ethic
- Good communication skills
- Able to lift 5-15 pounds
- Able to stand for up to 8 hours
- Ability to use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
Job Qualifications
- Good communication skills
- Ability to lift 5-15 pounds
- Ability to stand for up to 8 hours
- Ability to perform motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
- Ability to work well with others
- Self-motivated and reliable
Job Duties
- Expediting all orders
- Comply to standards in regards to guest checks and cash control
- Handle guest complaints, always looking to resolve problems quickly
- Stock and rotate all needed supplies in the service and dining areas
- Perform cleaning duties, such as helping to clear and set tables
Job Location
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