IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $24,000.00 - $28,514.46
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Benefits

Paid Time Off
employee discount
flexible scheduling
Opportunities for advancement
Training and development programs

Job Description

IHOP, also known as the International House of Pancakes, is a renowned restaurant chain recognized globally for its delicious breakfast offerings and family-friendly dining experience. As a staple in the casual dining industry, IHOP provides its customers with a warm and welcoming atmosphere where they can enjoy a variety of pancakes, omelets, crepes, and more throughout the day. The brand prides itself on delivering excellent customer service and consistently exceeding guest expectations by combining quality food with exceptional hospitality. IHOP is dedicated to maintaining a positive work environment for its employees, promoting teamwork, and offering growth opportunities within the company.Show More
As a Server/Waiter/Waitress at IHOP, you will play a crucial role in creating memorable dining experiences for guests by providing top-notch service, extensive menu knowledge, and the highest levels of hospitality. This position is perfect for individuals who are enthusiastic, personable, and take pride in delivering excellent customer care. Servers are the face of the IHOP brand, serving as the primary point of contact for guests and ensuring they feel valued throughout their visit. Responsibilities include greeting guests warmly, taking accurate orders, and serving food promptly while adhering to quality and safety standards.

Beyond serving meals, this role requires multitasking and collaboration with kitchen and management staff to expedite orders efficiently and maintain a clean and organized dining area. You will be expected to handle guest complaints promptly and professionally, providing solutions that enhance the overall dining experience. The position demands strong communication skills, physical stamina to stand for extended periods, and the capability to lift moderate weights. Ideal candidates are reliable, motivated, work well within a team, and demonstrate a positive attitude. This role offers an excellent opportunity to develop customer service skills in a dynamic environment and build a foundation for a rewarding career in hospitality.Show Less

Job Requirements

  • Show up to work on time
  • Be well-groomed with a clean uniform
  • Ability to stand for extended periods
  • Ability to lift weights ranging from 5 to 15 pounds
  • Occasionally use motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
  • Have good communication skills
  • Be self-motivated and reliable
  • Work well in a team environment

Job Qualifications

  • Good communication skills
  • Ability to work well with others
  • Self-motivated and reliable
  • Strong work ethic
  • Ability to stand for up to 8 hours
  • Ability to lift 5-15 pounds
  • Experience in customer service preferred but not required

Job Duties

  • Expediting all orders
  • Comply to standards in regards to guest checks and cash control
  • Handle guest complaints, always looking to resolve problems quickly
  • Stock and rotate all needed supplies in the service and dining areas
  • Perform cleaning duties, such as helping to clear and set tables

Job Location

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