IHOP logo

IHOP Server

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $2.13 - $7.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program

Job Description

IHOP on Lovell Road in Knoxville is part of a globally recognized brand known for its commitment to quality food and exceptional customer experiences. For over 65 years, IHOP has been a leader, innovator, and expert in breakfast, lunch, and dinner, widely appreciated for its welcoming environment that feels as comfortable and familiar as dining around one's own kitchen table. The organization emphasizes the importance of spreading joy, fostering a sense of belonging and togetherness, and delivering smiles to guests with every meal served. Joining the Knoxville team means becoming part of a workplace culture that values growth, development, and creating lifelong friendships, all while supporting an atmosphere of positivity and teamwork. IHOP offers flexible schedules to accommodate various lifestyles, opportunities for advancement within the company, and a suite of benefits designed to support employee well-being and satisfaction, including health insurance, dental and vision coverage, paid vacation, free shift meals, family discounts, and more.

The Server role at IHOP in Knoxville offers an exciting opportunity to be at the heart of the dining experience. The Server will play a crucial role in providing excellent customer service, managing orders accurately, and ensuring guests enjoy their meals in a friendly and efficient atmosphere. This position is ideal for those passionate about food and hospitality, who thrive in fast-paced environments and enjoy interacting with guests. Servers at IHOP must not only be capable of multi-tasking and maintaining professionalism but also be committed to learning and contributing positively to the team dynamic. This role demands a positive attitude, strong communication skills, and the physical ability to stand for extended periods and lift items up to 25 lbs. The position offers on-the-job training, allowing new team members to grow their skills and knowledge while working alongside experienced colleagues. Overall, this role is perfect for individuals seeking a rewarding, customer-facing job with clear pathways for advancement and a supportive work environment that prizes joy and memorable guest experiences.

Job Requirements

  • Must be at least 18 years old
  • able to stand for long periods
  • able to lift up to 25 lbs
  • have reliable transportation to work
  • flexible availability including 1st and 2nd shifts
  • basic math skills for handling transactions
  • good communication skills
  • willingness to learn and adapt
  • follow health and safety regulations

Job Qualifications

  • Previous experience as a server in a restaurant or hospitality setting is preferred, but not required
  • strong communication and interpersonal skills
  • ability to multitask and work efficiently in a fast-paced environment
  • a positive attitude and a willingness to learn
  • must be able to stand for long periods and lift up to 25 lbs
  • ability to represent our company in a professional manner

Job Duties

  • Greet and welcome guests in a friendly and professional manner
  • present menus, explain specials, and answer any questions about food and beverages
  • take accurate orders from guests using the point-of-sale (POS) system
  • ensure timely and efficient service of food and drinks to tables
  • monitor guest satisfaction and address any concerns promptly
  • collaborate with kitchen and bar staff to fulfill orders and create a seamless dining experience
  • process payments and handle cash transactions accurately
  • maintain cleanliness and organization of the dining area, including tables, utensils, and drink stations
  • adhere to health and safety regulations, including proper food handling and sanitation practices
  • participate in team meetings and training sessions to enhance service skills and product knowledge

Job Criteria

Experience

Entry Level (1-2 years)


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