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IHOP General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $55,000.00
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Work Schedule

Weekend Shifts
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Benefits

Monthly bonus opportunities
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
long term disability insurance
Free Shift Meals
Family discounts
on the job training
Discount Program
Advancement opportunities

Job Description

IHOP is a globally recognized restaurant chain known for its delicious breakfast offerings and friendly, family-oriented dining experience. With over six decades of operation, IHOP has become a staple in the casual dining industry, providing a welcoming environment for guests to enjoy a variety of pancakes, omelettes, and other classic breakfast dishes. The Oak Ridge location continues this tradition, serving the local community with dedication to quality and excellent customer service. IHOP prides itself on fostering a positive workplace culture where team members are encouraged to grow, develop, and thrive. This location invests in its employees by offering opportunities for career advancement, professional training, and a supportive team atmosphere where friendships and meaningful connections can be formed.

We are currently seeking an experienced and dynamic Restaurant General Manager to lead our IHOP team in Oak Ridge. This full-time role is integral to overseeing daily restaurant operations and ensuring the delivery of exceptional customer experiences. The ideal candidate will possess a strong background in food service management, complemented by proven leadership skills that inspire teamwork and accountability. As the General Manager, you will have full responsibility for directing team activities, managing performance, and maintaining operational excellence. You will implement company procedures designed to enhance efficiency, control costs, and elevate guest satisfaction.

In addition to operational oversight, the General Manager will be responsible for financial management including executing annual financial goals and driving profitability. You will also manage human resource objectives such as recruitment, training, retention, and staff development to maintain a strong and motivated workforce. Furthermore, ensuring compliance with local, state, and federal safety and sanitation regulations is a key component of the role. You will address guest feedback promptly and professionally to uphold IHOP's reputation for quality service.

This position offers a starting salary range of $52,000 to $55,000 annually, dependent on experience, with additional monthly bonus opportunities of up to $1,750. Weekend and holiday availability are required to support the restaurant’s operational needs. The General Manager role at IHOP Oak Ridge is an exciting opportunity for a dedicated professional to make a lasting impact within a reputable company that values growth, teamwork, and community engagement. Join a team where your leadership will directly contribute to creating memorable dining experiences and a positive work environment.

Job Requirements

  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • Proficiency with Microsoft Office, including Word and Excel
  • Valid driver's license and reliable transportation
  • Willingness to undergo a background check upon hire
  • Proven leadership skills

Job Qualifications

  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • Proficiency with Microsoft Office, including Word and Excel
  • Valid driver's license and reliable transportation
  • Willingness to undergo a background check upon hire
  • Proven leadership skills

Job Duties

  • Direct the daily activities, performance, and workload of your team
  • Foster teamwork, respect, accountability, and trust
  • Reward and discipline team members, address team member complaints, and resolve problems
  • Execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
  • Connect with guests and handle any complaints in a professional and timely manner
  • Create, implement, and monitor company procedures to streamline operations
  • Help with the recruitment, training, and retention of all team members to keep your food service team going strong
  • Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies
  • Stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
  • Verify that the equipment and the building are in working order and that they continue to comply with federal guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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