Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Paid parental leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Southland Casino Hotel, owned and operated by Delaware North, is a premier gaming and hospitality destination located in West Memphis, Arkansas. Featuring more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and a sportsbook, Southland provides an exciting and dynamic environment for guests seeking entertainment and luxury. The property also includes a new hotel with 300 luxurious rooms and suites, making it a full-service destination attractive to visitors from the local area and beyond. Delaware North, a family-owned company with over 100 years of history, operates Southland and a vast portfolio of global operations ranging from iconic sports arenas to stunning national parks, casinos, and resorts. They emphasize a culture that values people and fosters professional growth, offering employees numerous opportunities to advance their careers in hospitality whether in gaming, food service, retail, or hotel operations.
Delaware North Gaming is currently hiring full-time and part-time Food Runners at Southland Casino Hotel. This role is pivotal in ensuring guests receive their food promptly and enjoy a seamless dining experience. As a Food Runner, you will be responsible for expediting food orders from the kitchen to guests while responding efficiently to the ever-changing needs of a busy restaurant environment. This role requires excellent communication and teamwork skills as you will collaborate closely with chefs, kitchen staff, and servers to guarantee timely preparation and delivery of meals. The position also involves some guest interaction, such as explaining menu items and assisting with table-side service.
One of the key benefits of this role is the comprehensive training and mentorship provided by Delaware North, making it an excellent opportunity for those looking to grow their skills in hospitality and build a long-term career. The position offers competitive hourly pay ranging from $15.00 to $16.00 per hour, not including tipped earnings, reflecting the importance of this customer-facing role. This is a physically active position requiring standing, walking, and the ability to lift up to 35 pounds. The work schedule includes evenings, weekends, and holidays, providing flexible work hours suitable for various lifestyles.
Beyond the role itself, Delaware North supports its team members with a robust benefits package designed to promote personal and professional well-being. Eligible employees may receive health, dental, and vision insurance; 401(k) with company match; paid vacation and holidays; parental bonding leave; employee assistance programs; and tuition or professional certification reimbursement. Additionally, team members benefit from weekly pay, employee discounts, and ample opportunities for career advancement. Delaware North fosters an inclusive and diverse work environment, welcoming applicants from all backgrounds and committed to equal opportunity employment. If you want to join a global hospitality leader that values people and offers a vibrant, supportive workplace, apply today to become a Food Runner at Southland Casino Hotel and take the first step in your hospitality career.
Delaware North Gaming is currently hiring full-time and part-time Food Runners at Southland Casino Hotel. This role is pivotal in ensuring guests receive their food promptly and enjoy a seamless dining experience. As a Food Runner, you will be responsible for expediting food orders from the kitchen to guests while responding efficiently to the ever-changing needs of a busy restaurant environment. This role requires excellent communication and teamwork skills as you will collaborate closely with chefs, kitchen staff, and servers to guarantee timely preparation and delivery of meals. The position also involves some guest interaction, such as explaining menu items and assisting with table-side service.
One of the key benefits of this role is the comprehensive training and mentorship provided by Delaware North, making it an excellent opportunity for those looking to grow their skills in hospitality and build a long-term career. The position offers competitive hourly pay ranging from $15.00 to $16.00 per hour, not including tipped earnings, reflecting the importance of this customer-facing role. This is a physically active position requiring standing, walking, and the ability to lift up to 35 pounds. The work schedule includes evenings, weekends, and holidays, providing flexible work hours suitable for various lifestyles.
Beyond the role itself, Delaware North supports its team members with a robust benefits package designed to promote personal and professional well-being. Eligible employees may receive health, dental, and vision insurance; 401(k) with company match; paid vacation and holidays; parental bonding leave; employee assistance programs; and tuition or professional certification reimbursement. Additionally, team members benefit from weekly pay, employee discounts, and ample opportunities for career advancement. Delaware North fosters an inclusive and diverse work environment, welcoming applicants from all backgrounds and committed to equal opportunity employment. If you want to join a global hospitality leader that values people and offers a vibrant, supportive workplace, apply today to become a Food Runner at Southland Casino Hotel and take the first step in your hospitality career.
Job Requirements
- At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- No high school diploma or GED required
- Ability to lift up to 35 pounds
- Ability to stand and walk for extended periods
- Visual acuity and hearing sufficient to take orders and prepare checks
Job Qualifications
- At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- Strong communication and teamwork skills
- Basic knowledge of food safety and hygiene
- Ability to maintain composure in a fast-paced environment
Job Duties
- Attend pre-shift briefing, taking note of important service information
- Collaborate with chef, kitchen team members, and servers to ensure timely preparation and delivery of food
- Assist with the assembly of dishes
- Complete any required table-side service, including taking and delivering orders and explaining the menu to guests
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations
- Maintain kitchen and dining room cleanliness and organization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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