Ice Cream Server - Tampa, FL

Hampton Chocolate Factory is a boutique-style chocolate and dessert shop dedicated to creating elevated and elegant treats that excite and delight customers. Originating in the Hamptons and reimagined in Florida post-pandemic, the company emphasizes handcrafted products made from premium ingredients. This commitment to quality allows Hampton Chocolate Factory to craft picture-perfect desserts even during the busiest hours. Known for its resilience, accountability, and unwavering passion for delivering desserts that look as good as they taste, the company is poised for significant growth. It is expanding to become a multi-unit operation in Southwest Florida, powered by exceptional guest satisfaction and a viral social media marketing presence that generates instant buzz in any market. Hampton Chocolate Factory prides itself on its culture grounded in positivity, continuous learning, diligence, and artistry, aiming to be trendsetters in the dessert industry rather than followers.

As a Dessert Artisan (Team Member) at Hampton Chocolate Factory located in Tampa, FL, you will play an essential role in shaping memorable, one-of-a-kind experiences for every guest. This hands-on position is perfect for those who bring enthusiasm, energy, and keen attention to detail to every shift. Your duties will include preparing delectable treats, operating the register efficiently, and engaging warmly with guests to ensure their satisfaction. The role also demands maintaining the store’s cleanliness, organization, and smooth functioning. Working collaboratively with your team, you'll uphold high standards of service, product quality, and attractive store presentation.

The Dessert Artisan role promises a dynamic, fast-paced work environment where you will learn recipes, master daily operational routines, and support new product rollouts. You will utilize technology platforms like Toast, 7Shifts, and Slack to streamline communication and operations. This position encourages clear communication skills, the ability to maintain composure under pressure, and a positive, can-do attitude. You will often be involved in onboarding and mentoring new team members to build their confidence and ensure service excellence that aligns with the company’s brand standards.

Hampton Chocolate Factory offers competitive pay including tips and fosters a rewarding work culture with clear pathways for career advancement within an expanding organization. The company values teamwork, creativity, and guest satisfaction, making this role ideal for individuals passionate about hospitality, desserts, and personal growth. Joining Hampton Chocolate Factory means becoming part of a team that performs with positivity, strives for excellence, embraces learning, and delivers with diligence and proactivity, all while maintaining an artisan approach to dessert making and customer service.