Hybrid Sr. Administrative Associate, Monday - Friday 830AM - 530PM
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.58
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Company parking
Employee Discounts
Job Description
Williams Lea is a globally recognized business process outsourcing company that specializes in providing creative and administrative solutions to some of the world’s leading organizations. With a presence in various countries and a reputation for fostering innovation and client satisfaction, Williams Lea is dedicated to offering services that streamline operations and enhance productivity for businesses across numerous industries. The company is known for its dynamic work environment, commitment to professional growth, and comprehensive benefits package that supports employee well-being and development.
Williams Lea is currently seeking a Hybrid Senior Administrative Associate to join their team in the Columbus, OH... Show More
Williams Lea is currently seeking a Hybrid Senior Administrative Associate to join their team in the Columbus, OH... Show More
Job Requirements
- High school diploma or equivalent
- At least 3 years of experience in administrative support or related roles
- Ability to work in a hybrid work environment with 3 days onsite and 2 days remote
- Strong computer skills including proficiency in Microsoft Office
- Excellent verbal and written communication skills
- Ability to meet deadlines and manage multiple tasks efficiently
- Basic troubleshooting skills for software and hardware
- Ability to maintain confidentiality and adhere to company policies
Job Qualifications
- High school diploma or equivalent
- Proven experience in administrative support roles
- Strong customer service skills
- Proficiency with Microsoft Office Suite
- Excellent communication skills
- Ability to manage multiple tasks and priorities
- Detail-oriented with strong organizational skills
- Ability to work independently and in a team environment
Job Duties
- Utilize appropriate logs and/or tracking software for all administrative support work
- Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
- Use established procedures, standards and formats to complete administrative requests to client satisfaction
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work of others, as requested
- Adhere to Williams Lea policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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