Company Logo or Photo

Hyatt Regency Louisville - Front Desk Agent

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $30,891.66 - $37,971.50
clock

Work Schedule

Day Shifts
diamond

Benefits

Daily Pay Option
Medical Coverage
dental coverage
vision coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hyatt Regency Louisville is a premier hotel situated in the vibrant heart of downtown Louisville, Kentucky. Known for its prime location, this upscale hotel offers travelers convenient access to the city's top attractions and the Kentucky International Convention Center, to which it is directly attached. Guests enjoy brand-new rooms with upscale amenities, including city views, sofas, and complimentary WiFi, providing a blend of comfort and modern elegance. The hotel also features exceptional fitness amenities, including a state-of-the-art gym accessible by guestroom key, allowing visitors to maintain their active lifestyle while traveling. Hyatt Regency Louisville is committed to delivering a high... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service
  • Ability to multitask and solve problems quickly and effectively

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...