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Hyatt Place Oklahoma City Bricktown - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hyatt Place Oklahoma City / Bricktown is a modern hotel located in the heart of Bricktown, OKC, offering guests convenient access to popular local attractions such as the Bricktown Canal and the Young Family Athletic Center. Known for its spacious rooms, valet parking, on-site dining options, and indoor pool, the hotel has established itself as a favored destination for travelers seeking comfort, quality service, and a welcoming atmosphere. The hotel prides itself on delivering exceptional guest experiences through a combination of modern amenities and a dedicated, friendly team. As part of the Hyatt Place brand, the hotel emphasizes a balance... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a hotel or hospitality environment preferred
- basic computer skills including knowledge of Microsoft Office and hotel management software
- excellent communication and interpersonal skills
- ability to work effectively in a fast-paced environment
- strong attention to detail
- availability to work flexible shifts including weekends and holidays
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication skills
- strong problem-solving abilities
- ability to multitask effectively
- customer service oriented
Job Duties
- greet and welcome guests warmly
- manage guest check-ins and check-outs efficiently
- handle reservations and guest inquiries
- communicate clearly and confidently with guests and team members
- resolve guest issues and complaints quickly and effectively
- multitask between administrative duties and guest services
- maintain accurate financial and computerized records
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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