Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Paid Time Off
annual bonuses
Positive work environment
employee recognition programs
Training and development opportunities
Health and wellness programs
Career advancement potential
Job Description
Great Wolf is a prominent company specializing in family-friendly resort and indoor water park experiences across North America. Renowned for its commitment to creating memorable and engaging environments, Great Wolf offers an enjoyable and dynamic workplace dedicated to delivering outstanding guest experiences. As part of a large growing enterprise in the hospitality industry, Great Wolf emphasizes a positive culture known as "the Pack," where employees are valued and supported, recognizing that its people are the company's most important asset. This environment encourages collaboration, growth, and a strong sense of community among its team members.
The Human Resources Coordinator ... Show More
The Human Resources Coordinator ... Show More
Job Requirements
- Minimum of 1 year previous HR or similar experience
- Demonstrated proficiency in Microsoft Office suite
- Successful completion of criminal background check and drug screen
- Enthusiastic and positive energy
- Multi-tasking ability
- Able to lift up to 20 lbs
- Able to bend, stretch, and twist
- Able to stand or sit for long periods of time
Job Qualifications
- Bachelor's degree or higher in Human Resources, Business or related field
- Human Resources certification or other specialized training
- Previous experience in hotel, resort, theme park industry
- Experience utilizing HR Technology
- Strong problem solving and organizational skills
- Attention to detail
Job Duties
- Greets employees and handles daily questions and requests in a timely manner both in person and by phone or email
- Ensures timely communication with employees, leadership and across departments to support the operation and positive service-focused culture
- Leads all front line recruiting and onboarding for Lodge at the direction of HRM and HRD
- Partners with HRD and HRM to handle FAQ's of the Pack related to benefits, pack perks, and other HR related topics
- Listens to pack questions or concerns and escalates to HRM or HRD as necessary
- Conducts training to effectively onboard new Pack and new leaders to include Wolfology and Create the Moment for new hires
- Supports training and development programs for frontline Pack and coordinates completion of online training on Great Wolf University
- Owns day to day reporting, administrative duties and processing information for the HR department
- Participates in organizing pack celebrations and promotes pack recognition
- Communicates information and ideas clearly, confidently and articulately both in oral and written form
- Provides feedback that supports Pack Member's growth, development and engagement
- Demonstrates a working knowledge of federal and state employment law
- Able to assess and prioritize staffing needs and execute on the strategy outlined to improve staffing levels
- Effectively manages open job requisitions based on business needs
- Provides administrative support for HR and operations including
- payroll, time and attendance, data input and reporting
- Supports the HR Department in the maintenance of human resource records, past and current including but not limited to: Personnel Files, I-9, EEOC, Worker's Compensation, Drug Screening, Incident Files, and Health Files
- Main point of contact to fulfill and track Pack Member Lodge requests
- Maintains confidentiality and protects operations by keeping human resource information confidential
Job Location
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