Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. With a dominant presence in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, Highgate Hotels has expanded its footprint across the Caribbean and Latin America. The company excels in managing a diverse portfolio that includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Known for contemporary programming and digital acumen, Highgate leverages industry-leading revenue management tools to identify and predict evolving market dynamics. This approach drives outperformance and maximizes asset value... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of progressive human resources experience in hotel or related industry
- Ability to effectively communicate both verbally and in writing
- Ability to multitask and prioritize
- Maintain confidentiality of information
- Ability to work long hours as required
- Ability to maintain warm and friendly demeanor
- Attend required meetings and training
- Previous supervisory experience preferred
- Ability to comply with hotel standards and regulations
Job Qualifications
- At least 1 year of progressive human resources experience in a hotel or related industry
- Previous supervisory responsibility preferred
- College coursework in related field helpful
- High school diploma or equivalent required
- Maintain a warm and friendly demeanor at all times
- Effective verbal and written communication skills with all levels of employees and guests
- Ability to listen to, understand, and clarify concerns raised by employees and guests
- Ability to multitask and prioritize departmental functions to meet deadlines
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain high standards of personal appearance and grooming
- Comply with Highgate Hotel Standards and regulations
- Effective problem handling skills including anticipating, preventing, identifying, and solving problems
- Ability to understand and evaluate complex information and data
- Ability to maintain confidentiality of information
Job Duties
- Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions
- Compile review list and distribute to departments
- Compile Turnover Report, copy and distribute
- Enter payroll information on computer including wage information and changes
- Conduct prescreening interviews
- Respond to unemployment claims and maintain unemployment logbook
- Maintain new hire, termination, transfer and promotion logbooks
- Audit hours worked in payroll reports for eligibility of benefits
- Compile wage surveys
- Monitor and maintain Leave of Absence log
- Monitor Workman's Compensation claims and complete required injury reports
- Answer questions regarding 401K Plan, vacation and benefits
- Maintain complimentary room night log and process employee requests
- Prepare and place recruitment advertising
- Process paperwork for terminating employees
- Maintain advertising logbook
- Become certified trainer in all Human Resources training modules
- Ensure compliance with all HR and related Loss Prevention SOPs
- Participate in Highgate Hotel Enrichment Committee
- Schedule and assist in Highgate Hotel Orientation and explain benefits to new hires
- Write articles and take pictures for property newsletter
- Assist with special projects including planning employee events
- Coordinate Travel Reduction Program and conduct yearly transportation survey
- Maintain First Aid log
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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