Houseperson, Southland Casino

Delaware North Gaming is actively seeking dedicated and reliable full-time Housepersons to join the lodging team at Southland Casino Hotel located in West Memphis, Arkansas. Southland Casino Hotel, owned and operated by Delaware North, is a premier destination featuring over 2200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and an extensive sportsbook. The hotel boasts 300 luxurious rooms and suites designed to provide guests with a comfortable and memorable stay. Southland’s strategic location, just a short drive from downtown Memphis, Tennessee, makes it a convenient and popular choice for visitors in the region. Delaware North, a family-owned company with over 100 years of history, is a global hospitality leader with operations spanning various sectors including restaurants, hotels, sports arenas, gaming, retail, and more. The company prides itself on creating exceptional experiences for guests while fostering a supportive and inclusive work environment for its employees. Their commitment to employee well-being is reflected in the comprehensive benefits package and career development opportunities available to all team members.

As a Hotel Houseperson, you will play a vital role in maintaining the cleanliness and orderliness of the hotel’s public areas, guest rooms, and restrooms. This role requires attention to detail, physical stamina, and a commitment to delivering exceptional service that aligns with Delaware North's high standards. You will be responsible for ensuring all cleaning and maintenance tasks are performed in compliance with operating standards. This includes duties such as notifying management when major repairs or updates to building operating systems are needed, requisitioning supplies and equipment necessary for cleaning, and performing thorough cleaning tasks including floor care and linen management. Your work directly contributes to the overall guest experience, helping to create an inviting and hygienic environment that reflects the quality and professionalism of Southland Casino Hotel.

This full-time position offers a competitive hourly wage ranging from $15.00 to $18.00, depending on experience and qualifications. Shifts include days, evenings as needed, weekends, and holidays with 8-hour work periods expected. Delaware North values flexibility and provides options that accommodate various scheduling needs. The company also supports employees’ personal and professional growth through training and development programs, tuition assistance, and opportunities for professional certification. Additionally, the role demands certain physical capabilities such as frequent walking, standing, kneeling, lifting up to 50 pounds, and the ability to use various cleaning tools and equipment. Candidates must be at least 21 years old and possess a basic proficiency in simple mathematical calculations. Overall, this position offers a rewarding career path for individuals passionate about hospitality and committed to maintaining an outstanding guest environment within a renowned gaming and lodging establishment.