Houseperson Runners (3rd Shift)

Rosen Hotels & Resorts is a prestigious and well-established hospitality company based in Orlando, Florida, known for providing exceptional guest experiences and outstanding hospitality services. With over 3,000 associates, Rosen Hotels & Resorts prides itself on fostering a diverse and inclusive workplace where individuality and innovative ideas are valued. The company has developed a reputation as one of Florida’s most respected hospitality employers, thanks to its commitment to teamwork, ingenuity, and continuous career development opportunities for its employees. Rosen Hotels & Resorts encompasses various properties that offer a wide range of amenities and services to meet the needs of guests from around the world, always emphasizing high standards and attention to detail in every aspect of its operations.

The Houseperson Runner position at Rosen Hotels & Resorts plays a crucial role in maintaining the cleanliness, organization, and overall upkeep of guest common areas, storage spaces, and supply closets throughout the property. This role directly supports the housekeeping team by ensuring that all necessary supplies, linens, and amenities are well-stocked and readily available, which contributes to delivering a seamless and pleasant guest experience. Houseperson Runners act as a vital link between guests and housekeeping associates by responding promptly to guest requests and facilitating the timely delivery of housekeeping-related items.

The position requires candidates to have the physical capability to handle manual tasks, including heavy lifting and repetitive movements, as they will frequently move items such as microwaves, rollaway beds, ADA accessible equipment, and bulk supplies. Being detail-oriented is essential for this role, as accurate stocking and inventory management are necessary to maintain smooth housekeeping operations. Strong communication skills, both verbal and non-verbal (such as radio communication), are vital for coordinating effectively with team members and responding courteously to guest and associate requests.

As part of the Rosen Standards, the Houseperson Runner is expected to provide outstanding guest service by prioritizing guest requests and ensuring they are met in a friendly and timely manner. Additionally, the position offers opportunities for growth and development through training and instruction, allowing Houseperson Runners to pass on valuable skills and knowledge to fellow staff members. Commitment to company policies, including drug-free and tobacco/nicotine-free workplace guidelines, is mandatory.

This role is ideal for candidates seeking to join a supportive and dynamic work environment where they can contribute directly to exceptional guest experiences within a renowned hospitality group. Employees at Rosen Hotels & Resorts enjoy competitive compensation, comprehensive benefits, and the chance to build a rewarding career in the hospitality industry.