
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.20
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee Discounts
flexible schedule
Job Description
IHG (InterContinental Hotels Group) is one of the leading hotel companies worldwide, renowned for its commitment to providing exceptional hospitality experiences through an extensive portfolio of well-known brands. With a presence in over 100 countries and a global workforce of approximately 370,000 employees, IHG emphasizes innovation, collaboration, and ambition in its workplace culture. This expansive network of hotels strives to create memorable guest experiences by delivering quality service across a diverse range of accommodations – from luxury resorts to comfortable budget-friendly stays. IHG values its employees and invests in their growth and well-being by offering competitive compensation packages and comprehensive benefits.
The role of a Room Attendant Assistant is vital within the housekeeping team as it focuses on supporting room attendants to maintain cleanliness, organization, and guest satisfaction throughout the hotel floors. The position involves delivering fresh linens, collecting used linens for laundry services, managing housekeeping supplies, and ensuring public areas are clean and orderly. This role requires someone who can work efficiently under varying shift schedules—including evenings, weekends, and holidays—while maintaining a positive attitude and responsiveness to guest requests. The hourly pay rate for this role is $16.20, accompanied by an attractive benefits package including paid time off, medical, dental, vision insurance, and a 401k plan for eligible employees.
A Room Attendant Assistant must be physically capable of handling labor-intensive tasks such as lifting heavy items up to 75 pounds, pushing or pulling carts weighing approximately 300 pounds, and frequently standing, bending, stooping, and kneeling. The position also involves frequent use of equipment necessary for cleaning and maintaining public restrooms and other common areas, as well as managing inventory to reduce waste effectively. This role is essential in responding to guest and housekeeping staff requests promptly to deliver necessary supplies and support a smooth workflow. Although prior housekeeping experience is preferred, basic reading, writing, and math skills are required to successfully fulfill job responsibilities. Through dedication and teamwork, individuals in this position contribute significantly to creating a welcoming environment that enhances the overall guest experience at IHG properties.
Joining IHG means becoming part of a global team that is committed to going further together by fostering an inclusive and dynamic workplace. Employees are encouraged to innovate and collaborate across cultures and continents while pursuing individual ambitions. The company promotes a supportive environment built on mutual respect and equal opportunities, making it a rewarding place for career development in the hospitality industry. The Room Attendant Assistant role is an excellent entry point for motivated individuals seeking to grow within the hotel sector and make a meaningful impact daily.
The role of a Room Attendant Assistant is vital within the housekeeping team as it focuses on supporting room attendants to maintain cleanliness, organization, and guest satisfaction throughout the hotel floors. The position involves delivering fresh linens, collecting used linens for laundry services, managing housekeeping supplies, and ensuring public areas are clean and orderly. This role requires someone who can work efficiently under varying shift schedules—including evenings, weekends, and holidays—while maintaining a positive attitude and responsiveness to guest requests. The hourly pay rate for this role is $16.20, accompanied by an attractive benefits package including paid time off, medical, dental, vision insurance, and a 401k plan for eligible employees.
A Room Attendant Assistant must be physically capable of handling labor-intensive tasks such as lifting heavy items up to 75 pounds, pushing or pulling carts weighing approximately 300 pounds, and frequently standing, bending, stooping, and kneeling. The position also involves frequent use of equipment necessary for cleaning and maintaining public restrooms and other common areas, as well as managing inventory to reduce waste effectively. This role is essential in responding to guest and housekeeping staff requests promptly to deliver necessary supplies and support a smooth workflow. Although prior housekeeping experience is preferred, basic reading, writing, and math skills are required to successfully fulfill job responsibilities. Through dedication and teamwork, individuals in this position contribute significantly to creating a welcoming environment that enhances the overall guest experience at IHG properties.
Joining IHG means becoming part of a global team that is committed to going further together by fostering an inclusive and dynamic workplace. Employees are encouraged to innovate and collaborate across cultures and continents while pursuing individual ambitions. The company promotes a supportive environment built on mutual respect and equal opportunities, making it a rewarding place for career development in the hospitality industry. The Room Attendant Assistant role is an excellent entry point for motivated individuals seeking to grow within the hotel sector and make a meaningful impact daily.
Job Requirements
- Basic reading, writing and math skills
- physical ability to carry or lift items weighing up to 75 pounds
- ability to push and pull carts weighing approximately 300 pounds
- ability to stand, bend, stoop and kneel frequently
- willingness to work varying shifts including weekends, evenings and holidays
- some housekeeping experience preferred
Job Qualifications
- Basic reading, writing and math skills
- some housekeeping experience preferred
- ability to perform physical tasks such as lifting heavy items and pushing/pulling carts
- ability to work varying shifts including evenings, weekends and holidays
- strong communication and teamwork skills
- attention to detail
Job Duties
- Assist room attendants on assigned floors
- collect dirty linens and transport to laundry area
- deliver fresh linens to room attendant carts throughout the day
- assist with stripping linens from rooms when needed
- clean public restrooms and other designated public areas
- deliver and retrieve items requested by guests and housekeeping staff
- maintain cleanliness and organization of floor closets and vending areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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