Houseperson- La Quinta- Springfield

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Career Development
Paid Time Off
health benefits
Travel Industry Discounts

Job Description

Merete is a distinguished company dedicated to providing exceptional services in the hospitality and travel industry. We pride ourselves on being more than just a workplace; Merete is a place for growth, development, and career advancement. We offer competitive pay and flexible scheduling to accommodate the diverse needs of our associates, ensuring a balanced work-life relationship. Our inclusive culture embraces diversity and promotes a supportive environment where every associate feels welcomed, valued, and empowered to contribute their best. Merete fosters a bias-free workplace and actively supports associates from all backgrounds, experiences, and identities to create a thriving community that better serves our guests and partners. As an equal opportunity employer, Merete considers all qualified applicants for employment without discrimination based on protected veteran status, disability, race, religion, color, national origin, sex, sexual orientation, gender identity, or age.

The Houseperson role at Merete is an exciting opportunity for individuals who are motivated to support the frontline operations and housekeeping services within our facilities. As a Houseperson, you will assist in maintaining the cleanliness, orderliness, and functionality of public spaces such as hallways, restrooms, meeting rooms, and other common areas. This position covers a broad range of responsibilities that directly impact the guest experience, requiring a proactive and detail-oriented mindset. You will interact with various departments, including Front Desk and Housekeeping, ensuring seamless communication and coordination to meet guest requests efficiently and resolve any issues promptly. Your duties will encompass restocking linen closets, reporting maintenance and repair needs, delivering guest amenities such as baby cribs and rollaway beds, and helping in the setup and teardown of meeting rooms.

This role demands physical stamina as you will frequently lift weights up to 50lbs, stand or walk for extended periods, and perform repetitive motions involving bending, kneeling, and pushing or pulling furniture. Safety is paramount; you will be expected to adhere to all hotel safety standards and use protective equipment as necessary. Effective time management and the ability to adjust to schedule changes with short notice are crucial skills for success in this fast-paced environment. As an exemplary representative of Merete, you must exhibit excellent customer service skills, respectfulness, and teamwork at all times. This position is paid weekly and offers an excellent gateway to gain experience in the hospitality sector with access to career development and advancement opportunities. The role notably suits individuals who thrive in active environments and enjoy working collaboratively to create unforgettable guest experiences at Merete.

Job Requirements

  • Physically able to perform cleaning duties
  • ability to lift and carry average weight of 30lbs frequently and maximum 50lbs
  • ability to stand and walk up to two miles per day
  • ability to reach/overhead extension to pull items down
  • ability to push and pull average weight frequently 50lbs and maximum weight 150lbs
  • ability to perform repetitive motions such as bending, kneeling, stooping and twisting
  • ability to work in exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust and noise
  • must adhere to hotel safety standards and procedures including use of hearing, eye, and hand protection
  • must have excellent customer service skills
  • must pass criminal background check

Job Qualifications

  • Excellent customer service skills
  • ability to communicate effectively with guests and team members
  • ability to manage time efficiently
  • capacity to adjust schedule changes and cover shifts on short notice
  • ability to work a variety of hours and shifts
  • strong adherence to safety procedures
  • ability to meet or exceed productivity standards

Job Duties

  • Clean and vacuum hallways and public areas
  • stock linen closets with clean linen
  • report all maintenance and repair needs
  • report all damage, vandalism, and missing hotel property
  • communicate with supervisor all guest requests and problems
  • deliver guests with special items such as baby cribs, rollaway beds, microwave, refrigerators
  • retrieve soiled linen from housekeeping carts and empty trash on carts
  • move furniture and assist in rotating mattress
  • set up and tear down meeting rooms
  • report all unsafe conditions immediately
  • complete other duties as assigned by manager
  • maintain regular and reliable attendance and punctuality
  • treat others with respect and promote teamwork

Job Criteria

Experience

Entry Level (1-2 years)


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