Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee wellness program
Job Description
About the Company:
This position is offered by a distinguished hotel that prioritizes exceptional guest experiences and impeccable service standards. Widely recognized for its commitment to quality and hospitality, the hotel seamlessly blends a comfortable atmosphere with a vibrant, professional workplace. As a well-established entity in the hospitality industry, it attracts a diverse clientele including tourists, business travelers, and event attendees. Guests enjoy well-maintained public spaces, elegant amenities, and attentive staff dedicated to making their stay memorable and pleasant.
The hotel values teamwork and efficiency, ensuring each department supports the overall mission of service excellence. Housekeeping is a critical element of this mission as it sustains the cleanliness and appeal of the property and directly influences guest satisfaction. The work environment encourages continuous learning and upward mobility, making it an ideal place for individuals passionate about hospitality.
About the Role: The Housekeeping Houseperson plays an essential support role within the housekeeping department. This position is responsible for maintaining cleanliness and safety in both guest-facing and employee-only areas. In addition to cleaning public areas such as lobbies, hallways, elevators, restrooms, and fitness centers, the houseperson assists room attendants by managing linen removal from vacated rooms and handling soiled linens, trash, and recyclables from guest floors and housekeeping carts.
A significant part of this role is restocking housekeeping closets and ensuring all supplies and equipment are organized and ready for use when needed. The houseperson also responds promptly and courteously to guest requests for extra linens, cribs, rollaway beds, and more, enhancing the guest experience. They may also be responsible for setting up and breaking down meeting and event rooms.
The position demands a proactive attitude toward safety and cleanliness in storage areas and housekeeping workspaces, with immediate reporting of maintenance or safety issues, such as spills or broken equipment, to ensure a hazard-free environment. Strict adherence to the hotel’s safety, security, and sanitation procedures and the proper use of personal protective equipment (PPE) for chemicals is mandatory.
Effective communication and professional courtesy when interacting with guests and coworkers are vital traits for this role. The houseperson may also assist other departments and is expected to maintain good working relationships across the hotel. This role requires physical stamina, including the ability to stand, walk, kneel, bend, stoop, climb stairs, lift, and carry heavy items as part of daily duties.
The Housekeeping Houseperson role offers an excellent opportunity for someone looking to join a reputable hotel and contribute to a team passionate about cleanliness and hospitality. It suits individuals who are diligent, detail-oriented, and prepared to be a key part of delivering outstanding guest service. The hotel provides a supportive environment where the houseperson’s efforts directly impact the overall guest experience and operational success.
The hotel values teamwork and efficiency, ensuring each department supports the overall mission of service excellence. Housekeeping is a critical element of this mission as it sustains the cleanliness and appeal of the property and directly influences guest satisfaction. The work environment encourages continuous learning and upward mobility, making it an ideal place for individuals passionate about hospitality.
About the Role: The Housekeeping Houseperson plays an essential support role within the housekeeping department. This position is responsible for maintaining cleanliness and safety in both guest-facing and employee-only areas. In addition to cleaning public areas such as lobbies, hallways, elevators, restrooms, and fitness centers, the houseperson assists room attendants by managing linen removal from vacated rooms and handling soiled linens, trash, and recyclables from guest floors and housekeeping carts.
A significant part of this role is restocking housekeeping closets and ensuring all supplies and equipment are organized and ready for use when needed. The houseperson also responds promptly and courteously to guest requests for extra linens, cribs, rollaway beds, and more, enhancing the guest experience. They may also be responsible for setting up and breaking down meeting and event rooms.
The position demands a proactive attitude toward safety and cleanliness in storage areas and housekeeping workspaces, with immediate reporting of maintenance or safety issues, such as spills or broken equipment, to ensure a hazard-free environment. Strict adherence to the hotel’s safety, security, and sanitation procedures and the proper use of personal protective equipment (PPE) for chemicals is mandatory.
Effective communication and professional courtesy when interacting with guests and coworkers are vital traits for this role. The houseperson may also assist other departments and is expected to maintain good working relationships across the hotel. This role requires physical stamina, including the ability to stand, walk, kneel, bend, stoop, climb stairs, lift, and carry heavy items as part of daily duties.
The Housekeeping Houseperson role offers an excellent opportunity for someone looking to join a reputable hotel and contribute to a team passionate about cleanliness and hospitality. It suits individuals who are diligent, detail-oriented, and prepared to be a key part of delivering outstanding guest service. The hotel provides a supportive environment where the houseperson’s efforts directly impact the overall guest experience and operational success.
Job Requirements
- Previous housekeeping experience in a hotel environment highly desired
- Ability to communicate verbally and in writing to follow job duties
- Ability to work varied schedule as necessary including weekends and holidays
- Must tolerate prolonged periods of standing walking kneeling bending stooping and climbing stairs
- Must tolerate exposure to cleaning solutions
- Must be able to push up to 75 pounds lift and carry up to 25 lbs
- Must be able to visually inspect public areas to ensure adherence to standards
Job Qualifications
- Previous housekeeping experience in a hotel environment highly desired
- Ability to communicate verbally and in writing to follow job duties
- Ability to work varied schedule as necessary including weekends and holidays
Job Duties
- Clean and maintain hotel public areas including lobbies hallways elevators restrooms fitness center and other common spaces interior and exterior
- Assist Room Attendants by stripping linen from vacated guest rooms
- Collect and remove soiled linens trash and recyclables from guest floors and housekeeping carts
- Restock housekeeping closets and ensure supplies are organized and ready for use
- Respond promptly to guest requests extra linens cribs rollaway beds etc and deliver items courteously
- May set up and break down meeting and event rooms as assigned
- Maintain cleanliness and safety of service areas including storage rooms and housekeeping workspaces
- Report maintenance or safety issues immediately eg spills broken equipment lighting
- Follow all hotel safety security and sanitation procedures
- Provide courteous and professional service when interacting with guests and co-workers
- Adhere to precautions and use personal protective equipment PPE for all chemicals as outlined on Safety Data Sheets SDS
- Comply with hotel security fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
- Other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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