Houseperson - Housekeeping

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across its extensive portfolio of hotels and resorts. With a strong emphasis on quality, innovation, and customer service, Hilton continues to set the standard for luxury and comfort worldwide. As a company, Hilton values integrity, teamwork, leadership, and a strong sense of ownership among its employees, fostering a culture that encourages growth and excellence.

The Houseperson role within Hilton's housekeeping department is a pivotal position dedicated to maintaining the cleanliness and overall upkeep of the hotel environment. This full-time role requires an individual who is attentive to detail, responsive to guest needs, and committed to upholding the highest standards of hygiene and hospitality. The Houseperson plays a crucial part in ensuring that public areas, restrooms, offices, and banquet or meeting spaces are immaculate and inviting, creating a welcoming atmosphere for every guest that walks through the hotel doors. Responsibilities extend beyond routine cleaning tasks to include replenishing supplies, assisting with guest requests, and supporting the maintenance team by reporting issues that require repair. This role demands a hands-on approach with tasks like vacuuming, mopping, polishing furniture, shampooing carpets, washing windows, and managing waste disposal. A key part of the job also involves engaging with guests in a friendly and professional manner to contribute positively to their overall experience.

Working as a Houseperson at Hilton means embodying the company’s core values such as hospitality, integrity, and teamwork. The successful candidate will demonstrate leadership qualities even in this operational role by taking ownership of their responsibilities and consistently acting with a sense of urgency and discipline. This position not only ensures the hotel's standards for cleanliness but also supports the broader goal of financial profitability by maintaining an environment that encourages guest satisfaction and repeat business. For those passionate about hospitality and eager to be part of a respected international brand, this opportunity offers a chance to develop professionally in a dynamic and supportive work environment.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or janitorial experience preferred
  • Ability to communicate effectively
  • Physical ability to perform cleaning duties
  • Willingness to work flexible hours including weekends and holidays
  • Ability to stand, walk, and lift heavy objects
  • Attention to detail and reliability

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in housekeeping or janitorial work is an asset
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic knowledge of cleaning chemicals and supplies
  • Physical stamina and ability to perform manual tasks
  • Commitment to hospitality and guest satisfaction

Job Duties

  • Clean designated areas including but not limited to restrooms, public areas, offices and banquet/meeting/conference rooms
  • Perform tasks including dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
  • Greet guests in a friendly manner
  • Report maintenance deficiencies and items in need of repair
  • Stock and maintain supply rooms as needed
  • Perform deep cleaning tasks and special projects
  • Deliver guest requests and assist in cleaning guest rooms as needed

Job Criteria

Experience

Entry Level (1-2 years)


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