Houseperson - Housekeeping

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
wellness programs

Job Description

Hilton is a leading global hospitality company renowned for its commitment to exceptional guest experiences and operational excellence. As a prominent hotel chain, Hilton offers a wide range of lodging options and hospitality services across the globe, combining luxury, comfort, and outstanding customer service. The Hilton brand is synonymous with top-tier accommodations, innovative services, and a welcoming atmosphere that ensures every guest enjoys a memorable stay. Hilton’s reputation is built on its dedication to quality, teamwork, and community leadership, making it a preferred employer and hospitality provider worldwide.\n\nThe Houseperson position within Hilton’s Housekeeping department plays a pivotal role in maintaining the high standards of cleanliness and guest satisfaction that Hilton is known for. This full-time role encourages an individual who is passionate about hospitality and eager to contribute to a positive guest experience by ensuring designated areas of the hotel are spotless, well-maintained, and welcoming. The Houseperson’s responsibilities include cleaning restrooms, public spaces, offices, and banquet or meeting rooms to the highest standards, using appropriate cleaning techniques such as dusting, polishing, vacuuming, mopping, and floor care. This role also involves the removal and disposal of trash, replenishing supplies, and tackling deeper cleaning projects and special tasks as required. Beyond the physical maintenance duties, Housepersons greet guests warmly and respond promptly to guest requests, contributing directly to the overall hospitality experience at the hotel.\n\nThis job requires someone who is attentive to detail, demonstrates integrity, and embraces teamwork and ownership of their work. Candidates with a strong work ethic and a commitment to excellence will find this a rewarding opportunity to grow within a respected and dynamic global company. Working as a Houseperson at Hilton is more than just a cleaning role—it is a chance to support a vibrant team and uphold the Hilton standard of outstanding customer service and financial success. This role is ideally suited for individuals who thrive in fast-paced environments and who share the company’s core values of hospitality, leadership, and a proactive approach to service delivery.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to perform physical cleaning duties required
  • availability to work flexible hours including weekends and holidays
  • strong communication skills
  • ability to work well with others
  • attention to detail
  • willingness to follow safety protocols and procedures

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in housekeeping or custodial role is a plus
  • strong communication skills
  • ability to work effectively in a team environment
  • attention to detail
  • commitment to providing excellent guest service
  • physical ability to perform cleaning tasks

Job Duties

  • clean designated areas including restrooms public areas offices and banquet meeting conference rooms
  • perform tasks including dusting and polishing furniture and fixtures vacuuming mopping sweeping shampooing carpets washing windows cleaning waxing floors removing and disposing of trash and emptying ashtrays
  • greet guests in a friendly manner
  • report maintenance deficiencies and items in need of repair
  • stock and maintain supply rooms as needed
  • perform deep cleaning tasks and special projects
  • deliver guest requests and assist in cleaning guest rooms as needed

Job Criteria

Experience

Entry Level (1-2 years)


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