Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Hilton is a globally recognized hospitality company known for its exceptional service, luxurious accommodations, and commitment to creating memorable guest experiences. As a leading hotel brand, Hilton operates numerous properties worldwide, providing guests with comfortable and high-quality lodging, state-of-the-art amenities, and dedicated customer service. Hilton takes pride in its reputation for excellence, innovation, and leadership within the hospitality industry. The company fosters a work environment that values teamwork, integrity, and professional growth, making it a sought-after employer for individuals passionate about hospitality and guest satisfaction.
The role of Houseperson - Housekeeping (Full-Time) at Hilton is an essential position dedicated to maintaining the cleanliness and upkeep of designated areas within the hotel. This position plays a vital part in ensuring that the hotel's public spaces, restrooms, offices, banquet, meeting, and conference rooms are spotless, welcoming, and revenue-enhancing. The Houseperson's responsibilities include a variety of cleaning and maintenance tasks such as dusting, polishing, vacuuming, mopping, carpet shampooing, window washing, floor cleaning and waxing, trash removal, and ashtray emptying. Additionally, this role involves direct guest interaction, requiring a personable and friendly demeanor when greeting guests and responding promptly to their requests.
The Houseperson is also entrusted with maintaining supply rooms, reporting maintenance issues, executing deep cleaning projects, and assisting in guest room cleaning when necessary. This role demands a detail-oriented and proactive individual who can contribute significantly to the guest experience by ensuring the hotel’s environment is consistently immaculate and inviting. Hilton seeks candidates who embrace the company's core values, including hospitality, integrity, leadership, teamwork, ownership, and urgency. These values guide every aspect of the role and foster a professional atmosphere committed to outstanding guest service and operational excellence. Employment in this position offers the opportunity to work within a globally recognized brand, develop hospitality skills, and contribute to a team committed to excellence and guest satisfaction. This Full-Time role is designed for individuals who are passionate about hospitality and eager to make a positive impact within a dynamic hotel environment.
The role of Houseperson - Housekeeping (Full-Time) at Hilton is an essential position dedicated to maintaining the cleanliness and upkeep of designated areas within the hotel. This position plays a vital part in ensuring that the hotel's public spaces, restrooms, offices, banquet, meeting, and conference rooms are spotless, welcoming, and revenue-enhancing. The Houseperson's responsibilities include a variety of cleaning and maintenance tasks such as dusting, polishing, vacuuming, mopping, carpet shampooing, window washing, floor cleaning and waxing, trash removal, and ashtray emptying. Additionally, this role involves direct guest interaction, requiring a personable and friendly demeanor when greeting guests and responding promptly to their requests.
The Houseperson is also entrusted with maintaining supply rooms, reporting maintenance issues, executing deep cleaning projects, and assisting in guest room cleaning when necessary. This role demands a detail-oriented and proactive individual who can contribute significantly to the guest experience by ensuring the hotel’s environment is consistently immaculate and inviting. Hilton seeks candidates who embrace the company's core values, including hospitality, integrity, leadership, teamwork, ownership, and urgency. These values guide every aspect of the role and foster a professional atmosphere committed to outstanding guest service and operational excellence. Employment in this position offers the opportunity to work within a globally recognized brand, develop hospitality skills, and contribute to a team committed to excellence and guest satisfaction. This Full-Time role is designed for individuals who are passionate about hospitality and eager to make a positive impact within a dynamic hotel environment.
Job Requirements
- high school diploma or equivalent
- ability to communicate effectively in English
- prior housekeeping or custodial experience preferred
- physical ability to perform cleaning duties involving standing bending and lifting
- availability to work flexible hours including weekends and holidays
- commitment to providing excellent customer service
Job Qualifications
- high school diploma or equivalent preferred
- prior experience in housekeeping or custodial role beneficial
- ability to communicate clearly and courteously with guests and team members
- basic knowledge of cleaning chemicals and supplies
- ability to work effectively both independently and as part of a team
- physical stamina to perform manual cleaning tasks and lift moderate weights
Job Duties
- clean designated areas including restrooms public areas offices and banquet meeting conference rooms
- perform dusting and polishing of furniture and fixtures
- vacuum mop sweep shampoo carpets wash windows clean and wax floors
- remove and dispose of trash and empty ashtrays
- greet guests in a friendly manner
- report maintenance deficiencies and items in need of repair
- stock and maintain supply rooms as needed
- perform deep cleaning tasks and special projects
- deliver guest requests and assist in cleaning guest rooms as needed
Job Criteria
Experience
No experience required
Job Location
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