Houseperson - Housekeeping

Hilton is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and outstanding service. As a respected hotel brand, Hilton offers a wide range of accommodations and amenities to travelers around the world, combining comfort, luxury, and convenience to meet diverse guest needs. Hospitality is at the core of Hilton's operations, with a focus on delivering superior service that makes guests feel valued and cared for. The company operates with strong values including integrity, leadership, teamwork, ownership, and a commitment to acting with urgency and discipline to maintain high standards. Joining Hilton means becoming part of a team dedicated to excellence and continuous improvement in the hospitality sector.

The role of Houseperson within the Hilton Housekeeping team is pivotal to maintaining the hotel’s cleanliness and creating a welcoming atmosphere for guests. This full-time position involves the cleaning and upkeep of public and guest areas across the hotel, including restrooms, offices, banquet, meeting, and conference rooms. The Houseperson is instrumental in supporting the overall guest experience by ensuring that all designated areas meet the highest standards of hygiene and tidiness. Responsibilities include tasks such as dusting, polishing furniture and fixtures, vacuuming, mopping, sweeping floors, shampooing carpets, washing windows, waxing floors, and proper disposal of trash and ashtrays. Beyond routine cleaning, the role extends to reporting maintenance issues, stocking supply rooms, performing deep cleaning projects, and assisting with guest requests including delivery services and occasional help with guest room cleaning.

This role requires interaction with guests, thus the ability to greet and assist visitors in a friendly and professional manner is essential. The Houseperson must demonstrate reliability, attention to detail, and a proactive approach to challenges encountered during daily operations. Hilton values individuals who embody the company’s core principles of hospitality, integrity, leadership, teamwork, ownership, and operational urgency. By joining the housekeeper team, candidates contribute directly to Hilton’s ongoing mission to provide memorable guest stays and uphold the hotel’s financial success. This opportunity offers a dynamic work environment where dedication to cleanliness and guest satisfaction is rewarded as part of a leading global hotel chain.