Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences across its vast portfolio of hotels and resorts. Established with a commitment to excellence and innovation, Hilton continues to set the standard for quality service, comfortable accommodations, and memorable stays. As a hospitality company, Hilton prides itself on fostering an inclusive and supportive work environment that encourages growth, teamwork, and a passion for customer service. This dedication to outstanding hospitality has made Hilton one of the most respected and admired brands in the world.
The Houseperson role at Hilton embodies the company’s commitment to maintaining high standards of cleanliness and guest satisfaction within the hotel. This full-time position plays a crucial part in ensuring that designated areas such as restrooms, public spaces, offices, and banquet or conference rooms are impeccably clean and well-maintained. Beyond routine cleaning duties, the Houseperson is responsible for addressing guest requests promptly and courteously, contributing to a welcoming atmosphere and seamless guest experience. This role requires keen attention to detail, reliability, and proactive communication to report maintenance issues and supply needs. Hilton seeks individuals who demonstrate integrity, teamwork, and a genuine passion for hospitality to join their team and uphold the brand’s reputation for excellence.
As a Houseperson working at Hilton, you will engage in various cleaning and maintenance activities including dusting and polishing furniture, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and waxing floors, and managing waste removal effectively. Additionally, this role involves performing deep cleaning projects and assisting in guest room cleaning when necessary, ensuring every corner of the hotel meets Hilton’s rigorous cleanliness standards. The Houseperson also plays a key role in stocking and maintaining supply rooms, facilitating the smooth operation of housekeeping services. Emphasizing guest interaction, you will greet guests warmly and professionally, embodying Hilton’s values of hospitality and service excellence.
Working at Hilton as a Houseperson means embracing the company’s core values such as integrity, leadership, ownership, and urgency in delivering service. The position is not only integral to maintaining the physical environment of the hotel but also vital in enhancing the overall guest experience that Hilton is celebrated for. Candidates enthusiastic about hospitality, committed to doing the right thing, and ready to contribute as team players will find this role rewarding. Hilton offers not only a dynamic workplace but also opportunities for career growth within the hospitality sector, making it an ideal workplace for those passionate about service and professionalism.
The Houseperson role at Hilton embodies the company’s commitment to maintaining high standards of cleanliness and guest satisfaction within the hotel. This full-time position plays a crucial part in ensuring that designated areas such as restrooms, public spaces, offices, and banquet or conference rooms are impeccably clean and well-maintained. Beyond routine cleaning duties, the Houseperson is responsible for addressing guest requests promptly and courteously, contributing to a welcoming atmosphere and seamless guest experience. This role requires keen attention to detail, reliability, and proactive communication to report maintenance issues and supply needs. Hilton seeks individuals who demonstrate integrity, teamwork, and a genuine passion for hospitality to join their team and uphold the brand’s reputation for excellence.
As a Houseperson working at Hilton, you will engage in various cleaning and maintenance activities including dusting and polishing furniture, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and waxing floors, and managing waste removal effectively. Additionally, this role involves performing deep cleaning projects and assisting in guest room cleaning when necessary, ensuring every corner of the hotel meets Hilton’s rigorous cleanliness standards. The Houseperson also plays a key role in stocking and maintaining supply rooms, facilitating the smooth operation of housekeeping services. Emphasizing guest interaction, you will greet guests warmly and professionally, embodying Hilton’s values of hospitality and service excellence.
Working at Hilton as a Houseperson means embracing the company’s core values such as integrity, leadership, ownership, and urgency in delivering service. The position is not only integral to maintaining the physical environment of the hotel but also vital in enhancing the overall guest experience that Hilton is celebrated for. Candidates enthusiastic about hospitality, committed to doing the right thing, and ready to contribute as team players will find this role rewarding. Hilton offers not only a dynamic workplace but also opportunities for career growth within the hospitality sector, making it an ideal workplace for those passionate about service and professionalism.
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or related field preferred
- ability to perform physical tasks including lifting bending and standing for extended periods
- strong communication and interpersonal skills
- ability to work as part of a team
- attention to detail and commitment to cleanliness
- basic knowledge of cleaning chemicals and supplies
Job Qualifications
- high school diploma or equivalent
- previous experience in housekeeping or related field preferred
- ability to perform physical tasks including lifting bending and standing for extended periods
- strong communication and interpersonal skills
- ability to work as part of a team
- attention to detail and commitment to cleanliness
- basic knowledge of cleaning chemicals and supplies
Job Duties
- clean designated areas including restrooms public areas offices and banquet meeting conference rooms
- perform tasks including dusting and polishing furniture and fixtures vacuuming mopping sweeping shampooing carpets washing windows cleaning and waxing floors removing and disposing of trash and emptying ashtrays
- greet guests in a friendly manner
- report maintenance deficiencies and items in need of repair
- stock and maintain supply rooms as needed
- perform deep cleaning tasks and special projects
- deliver guest requests and assist in cleaning guest rooms as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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