Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Hilton is a globally recognized hospitality company known for its commitment to exceptional service and quality accommodations. As a leading player in the hotel industry, Hilton operates numerous properties worldwide, delivering memorable guest experiences through its dedication to hospitality excellence, innovative services, and a welcoming environment. Hilton's reputation for quality and customer satisfaction makes it a preferred choice for travelers seeking comfort and professionalism. The company culture emphasizes teamwork, integrity, and leadership, providing employees with the opportunity to grow their careers in a supportive setting.
The Houseperson position at Hilton is a full-time role focused on housekeeping and maintaining the quality and cleanliness of designated hotel areas. The Houseperson plays a crucial role in ensuring guest satisfaction by keeping public spaces, restrooms, offices, and banquet or meeting rooms pristine. This role is vital to the smooth operation of the hotel, contributing to the overall guest experience by maintaining a clean and safe environment. The Houseperson is responsible not only for general cleaning tasks such as vacuuming, mopping, dusting, and trash removal but also for performing deep cleaning and special projects to uphold Hilton's high standards.
In addition to cleaning duties, the Houseperson is expected to interact with guests in a friendly manner, responding promptly to their requests and assisting housekeeping staff as needed. Reporting maintenance issues and keeping supply rooms stocked are also key responsibilities, ensuring operational efficiency. The ideal candidate will have a passion for hospitality, a strong sense of integrity, excellent teamwork skills, and the ability to take ownership of their tasks. Hilton encourages a work culture that values urgency and discipline, aiming to deliver outstanding guest service and financial profitability consistently.
This position offers an excellent opportunity for individuals seeking a career in hospitality within a respected international brand. The Houseperson role is essential in creating a welcoming atmosphere for guests and supporting the hotel's operational success.
The Houseperson position at Hilton is a full-time role focused on housekeeping and maintaining the quality and cleanliness of designated hotel areas. The Houseperson plays a crucial role in ensuring guest satisfaction by keeping public spaces, restrooms, offices, and banquet or meeting rooms pristine. This role is vital to the smooth operation of the hotel, contributing to the overall guest experience by maintaining a clean and safe environment. The Houseperson is responsible not only for general cleaning tasks such as vacuuming, mopping, dusting, and trash removal but also for performing deep cleaning and special projects to uphold Hilton's high standards.
In addition to cleaning duties, the Houseperson is expected to interact with guests in a friendly manner, responding promptly to their requests and assisting housekeeping staff as needed. Reporting maintenance issues and keeping supply rooms stocked are also key responsibilities, ensuring operational efficiency. The ideal candidate will have a passion for hospitality, a strong sense of integrity, excellent teamwork skills, and the ability to take ownership of their tasks. Hilton encourages a work culture that values urgency and discipline, aiming to deliver outstanding guest service and financial profitability consistently.
This position offers an excellent opportunity for individuals seeking a career in hospitality within a respected international brand. The Houseperson role is essential in creating a welcoming atmosphere for guests and supporting the hotel's operational success.
Job Requirements
- high school diploma or equivalent
- ability to perform physically demanding tasks
- availability to work flexible hours including weekends and holidays
- good communication skills
- willingness to follow safety and hygiene standards
- ability to work as part of a team
- prior housekeeping experience preferred
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or janitorial experience preferred
- strong attention to detail
- good communication and interpersonal skills
- ability to work independently and in a team
- basic knowledge of cleaning chemicals and supplies
- physical stamina and ability to perform manual tasks
Job Duties
- clean designated areas including restrooms public areas offices and banquet meeting conference rooms
- perform tasks including dusting and polishing furniture and fixtures vacuuming mopping sweeping shampooing carpets washing windows cleaning waxing floors removing and disposing of trash and emptying ashtrays
- greet guests in a friendly manner
- report maintenance deficiencies and items in need of repair
- stock and maintain supply rooms as needed
- perform deep cleaning tasks and special projects
- deliver guest requests and assist in cleaning guest rooms as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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