Houseperson - Housekeeping

Upper Darby, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Employee wellness programs

Job Description

Hilton is a globally recognized hospitality company known for delivering outstanding guest experiences across its hotels and resorts worldwide. As a leader in the hospitality industry, Hilton is committed to providing exceptional service, luxurious accommodations, and memorable stays for all guests. The company focuses on creating a welcoming and comfortable environment while continuously innovating to meet the evolving needs of travelers. Hilton's reputation for quality, integrity, and customer satisfaction has made it a preferred choice for both business and leisure travelers. Their established presence in the hotel industry is marked by a dedication to sustainability, community involvement, and employee development, promoting a positive workplace culture that values teamwork, leadership, and ownership.

We are currently seeking a full-time Houseperson to join our Housekeeping team at Hilton. The Houseperson plays a vital role in maintaining the cleanliness and upkeep of designated hotel areas, ensuring that the environment remains inviting and pleasant for our guests. This role is essential in supporting the hotel's operations by performing a variety of cleaning and maintenance duties that contribute directly to the overall guest experience and the property’s financial success. The Houseperson is responsible for cleaning public restrooms, offices, banquet halls, meeting rooms, and other public spaces with the highest standards of hygiene and presentation. This includes dusting and polishing furniture, vacuuming carpets, mopping floors, washing windows, and emptying trash receptacles. Additionally, the Houseperson is expected to assist with guest requests, greet guests warmly, identify maintenance issues for timely repairs, and help replenish supplies in storage areas as needed.

The ideal candidate demonstrates a passion for hospitality and is dedicated to teamwork, integrity, and leadership. Candidates should be proactive, reliable, and eager to contribute positively to the Hilton brand experience by ensuring all public and service areas meet the company’s strict standards. This position offers an opportunity to work in a vibrant hotel environment where your efforts will directly impact guest satisfaction and the overall success of the property. Hilton emphasizes a workplace culture that values ownership and accountability, encouraging employees to take initiative and operate with discipline and urgency.

Job Requirements

High school diploma or equivalent preferred
Previous experience in a housekeeping or maintenance role preferred
Ability to stand and walk for extended periods
Strong physical stamina and the ability to lift moderate weights
Good communication skills
Willingness to work flexible hours including weekends and holidays
Ability to operate cleaning equipment safely

Job Qualifications

High school diploma or equivalent preferred
Previous housekeeping or janitorial experience is a plus
Good communication and interpersonal skills
Ability to work well in a team environment
Strong attention to detail
Basic knowledge of cleaning chemicals and supplies
Ability to follow safety procedures and standards

Job Duties

Clean designated areas including restrooms public areas offices and banquet meeting conference rooms
Perform tasks including dusting and polishing furniture and fixtures vacuuming mopping sweeping shampooing carpets washing windows cleaning waxing floors removing and disposing of trash and emptying ashtrays
Greet guests in a friendly manner
Report maintenance deficiencies and items in need of repair
Stock and maintain supply rooms as needed
Perform deep cleaning tasks and special projects
Deliver guest requests and assist in cleaning guest rooms as needed