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Houseperson (AAA Four Diamond Renaissance Hotel - Housekeeping Department)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
same-day pay option
Hotel discounts worldwide
401(k) with company contribution
exclusive discounts on concert tickets, theme park passes, rental cars, and more
Verizon wireless discount
Free parking
Associate discount on food and beverage
Clean and secure locker room
Deeply discounted dry cleaning services
Personal and Professional Development Opportunities
Paid Time Off
Paid holidays
Health Insurance
Vision Insurance
Dental Insurance
Flexible spending account
Group Life Insurance
short-term disability insurance
voluntary supplemental life insurance
long-term disability insurance

Job Description

Renaissance Hotels is a distinguished brand within the hospitality industry known for its commitment to inspiring guests through unique, spontaneous experiences that celebrate the spirit of each destination. As part of Marriott International, Renaissance Hotels prides itself on offering travelers exceptional stays with an emphasis on local culture and energizing environments that encourage exploration and enjoyment. Renaissance Milwaukee West, a AAA Four Diamond hotel, exemplifies this ethos with its premium amenities, distinctive style, and attentive service, making it a sought-after location for guests seeking both comfort and a memorable visit. Managed by Concord Hospitality Enterprises, a reputable and respected franchise operator, this hotel stands out for fostering a collaborative and supportive work atmosphere that values its employees as crucial contributors to the guest experience.

The role of Houseperson in the Housekeeping (Style) Team at Renaissance Milwaukee West offers a dynamic and physical position ideal for individuals who enjoy maintaining cleanliness, being active, and playing a key role in creating an inviting environment for guests. This role involves general cleaning duties in public spaces such as the lobby, corridors, fitness center, and restrooms, as well as supporting the housekeeping department by replenishing supplies, assisting in guest room cleaning, and responding to guest requests for amenities. The Houseperson must be proactive, attentive, and ready to engage with guests professionally and warmly, ensuring all public areas remain neat, safe, and welcoming. This position is available as both full-time and part-time, offering a competitive hourly wage starting at $17.00. Benefits for full-time employees include paid time off, comprehensive insurance options, 401(k) plans, discounts, and more, underscoring the company's commitment to employee well-being and development.

By joining Renaissance Milwaukee West, associates become part of a team that embraces diversity, fun, and integrity while focusing on making each guest's stay extraordinary. The hotel is known for its clean, secure work environment, access to continuous training, and a culture that prioritizes associates' growth and appreciation. As a Houseperson, you will not only contribute to the hotel's overall atmosphere but also gain valuable experience in the hospitality sector with opportunities to advance your career within a globally recognized brand. The position requires physical stamina as it involves lifting items up to 50 pounds and active engagement throughout the day, suited for individuals who take pride in attention to detail and guest satisfaction. Joining Renaissance Milwaukee West means joining a workplace where your efforts are recognized, and your potential is nurtured.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous custodial or housekeeping experience preferred
  • Ability to lift and move items up to 50 pounds
  • Flexible schedule including weekends
  • Good customer service skills
  • Ability to follow safety and cleaning protocols
  • Reliable and punctual
  • Ability to work in a fast-paced environment

Job Qualifications

  • Prior cleaning experience preferred
  • Experience in a full-service hotel a plus
  • Flexible availability including weekends
  • Good communication and interpersonal skills
  • Ability to work effectively within a team
  • Physical ability to perform cleaning duties and lift heavy items
  • Attention to detail

Job Duties

  • Coordinate and help housekeeping with heavy lifting and priority requests such as cribs and rollaway beds
  • Replenish housekeeper cleaning supplies and assist in cleaning guest rooms
  • Remove linen, towels, and trash from guest rooms
  • Monitor public areas to ensure they are clean and tidy, including lobby, fitness center, hallways, and public restrooms
  • Perform general cleaning such as cleaning sinks and toilets, mopping floors, emptying trash receptacles, cleaning glass doors and windows, and replenishing items like toilet paper and paper towels
  • Report missing or found articles and any sign of damage or needed repair
  • Assist with laundry tasks as needed
  • Be attentive to guests, answering questions and obtaining additional help when required
  • Lift and move items weighing up to 50 pounds
  • Perform other duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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