Houseperson

IHG Hotels & Resorts is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across its extensive portfolio of hotels and resorts worldwide. Established with a profound dedication to quality and service, IHG caters to diverse clients and cultures with an emphasis on inclusivity, respect, and innovation in the workplace. Employing more than 370,000 colleagues across 100 countries, IHG fosters a vibrant environment where team members are encouraged to bring their whole selves to work and contribute to a collaborative and supportive community. The company is not only committed to diversity but also to the wellbeing of its employees, offering resources such as the myWellbeing framework to support health, lifestyle, and work-life balance.

The Houseperson role at IHG Hotels & Resorts is an integral part of the housekeeping team dedicated to maintaining the highest standards of cleanliness and guest satisfaction. As a Houseperson, you will be responsible for ensuring that every room meets the impeccable standards expected by guests, profoundly impacting their overall experience. This position calls for an individual with a keen eye for detail, remarkable dedication, and a passion for creating a memorable stay for everyone who passes through the hotel's doors. The role is physically demanding and requires perseverance, flexibility, and the ability to work on your feet for prolonged periods, including the occasional lifting and moving of heavy objects. The hourly pay rate for this non-exempt position is $17.75, reflecting IHG's commitment to recognizing and rewarding hard work.

Daily responsibilities vary but primarily include maintaining the cleanliness and orderliness of rooms, supporting the housekeeping team by delivering supplies, and promptly communicating with supervisors regarding progress or any issues. You will play a key role in controlling waste by monitoring supply usage and regularly participating in deep cleaning projects to uphold the hotel’s reputation for superior hygiene and guest satisfaction. Flexibility in work hours is essential as shifts may include nights, weekends, and holidays, accommodating the dynamic nature of hotel operations.

Joining IHG means becoming part of a welcoming family that values innovation, ambition, and collaboration on a global scale. You will have access to some of the industry’s best training programs, a full uniform, and impressive room discounts, all designed to foster your professional growth and personal wellbeing. IHG embraces a culture of trust and acceptance where diverse backgrounds and perspectives are celebrated, encouraging you to let your passion shine and contribute meaningfully to the hospitality industry. Whether you meet all the requirements or not, IHG invites you to apply and take your first step in a rewarding career with a world-class company dedicated to creating extraordinary guest experiences every day.