Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Daily Pay
recognition programs
Discounted hotel rates
401(k) Plan
Employee Stock Purchase Program
Paid holidays
paid sick days
Paid Time Off
Tuition Reimbursement
Job Description
Liberty Place Charleston, a Hilton Club, is a stunning new vacation ownership resort consisting of 100 beautifully appointed suites located on the historic site of the Liberty Tree. As part of Hilton Grand Vacations, one of the leading vacation ownership companies worldwide, Liberty Place Charleston offers guests and owners an exceptional experience combining rich local history with modern luxury and comfort. The resort promotes a vibrant and supportive team culture, recognized through accolades such as the Connie Award, which celebrates excellent service and teamwork. With a dedicated team of 55 members committed to serving owners and guests alike, the resort fosters an evolving culture marked by enthusiasm, inclusivity, and pride, epitomized in their motto #LITWithLiberty.
The Houseperson role at Liberty Place Charleston is a key position that directly contributes to maintaining the cleanliness, comfort, and welcoming environment of the resort's suites. The Houseperson is responsible for supporting the housekeeping team by completing assigned daily cleaning duties to ensure that guests and owners enjoy a comfortable and pristine living space. This role is ideal for individuals who take pride in providing excellent customer service and who enjoy working in a fast-paced, team-oriented hospitality environment. The Houseperson will handle tasks that include linen transport, room maintenance checks, guest interaction, and supporting the housekeeping operation with a focus on speed, accuracy, and attention to detail. This position offers new employees the advantage of benefits starting from day one including health, dental, and vision insurance, a 401(k) plan with company match, employee stock purchase opportunities, paid time off, daily pay access, and career advancement programs. This is a fantastic opportunity for those seeking to grow their career in the hospitality industry while contributing positively to guests' vacation experiences at a luxury resort with a rich historical background.
The Houseperson role at Liberty Place Charleston is a key position that directly contributes to maintaining the cleanliness, comfort, and welcoming environment of the resort's suites. The Houseperson is responsible for supporting the housekeeping team by completing assigned daily cleaning duties to ensure that guests and owners enjoy a comfortable and pristine living space. This role is ideal for individuals who take pride in providing excellent customer service and who enjoy working in a fast-paced, team-oriented hospitality environment. The Houseperson will handle tasks that include linen transport, room maintenance checks, guest interaction, and supporting the housekeeping operation with a focus on speed, accuracy, and attention to detail. This position offers new employees the advantage of benefits starting from day one including health, dental, and vision insurance, a 401(k) plan with company match, employee stock purchase opportunities, paid time off, daily pay access, and career advancement programs. This is a fantastic opportunity for those seeking to grow their career in the hospitality industry while contributing positively to guests' vacation experiences at a luxury resort with a rich historical background.
Job Requirements
- High school diploma or equivalent
- Effective verbal and written communication skills
- Ability to communicate well with guests in English
- Ability to perform job functions with attention to detail, speed, and accuracy
- Availability to work weekends, public holidays, and various shifts
- Physical ability to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to cleaning chemicals and environmental factors
- Ability to bend, stoop, walk, and lift/push/pull up to 50 lbs with or without reasonable accommodation
Job Qualifications
- Effective verbal and written communication skills
- Ability to communicate well with guests in English
- Attention to detail, speed, and accuracy
- Previous hospitality industry experience is helpful
- Ability to work weekends, public holidays, and various shifts
- Physical ability to perform job duties including lifting, bending, and operating cleaning equipment
- Willingness to work in different environmental conditions such as heat, cold, dust, and noise
Job Duties
- Provide excellent service to guests and owners by promptly assisting with inquiries and needs while adhering to brand standards
- Offer customer service including information on resort services, activities, and local attractions
- Remove used linens, towels, and supplies and replace with fresh items
- Transport clean and dirty linens to and from operations and buildings
- Maintain work carts and stations to optimize appearance and efficiency
- Inspect carpets, drapes, and furniture for stains, damage, or wear and report maintenance issues
- Replenish linen and guest amenities
- Assist co-workers upon request
- Adapt to a fast-paced environment and remain flexible with spontaneous guest demands
- Identify and report maintenance issues in public areas or guest rooms
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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