Houseperson

Marquee Hotel in New Orleans, LA, is a distinguished hospitality establishment dedicated to providing guests with an exceptional lodging experience that combines comfort, luxury, and warm southern hospitality. Situated in the heart of New Orleans, a city renowned for its vibrant culture, music, and culinary delights, the hotel prides itself on creating a welcoming atmosphere that reflects the spirit of this unique city. The Marquee Hotel offers a range of amenities and services designed to cater to the needs of both leisure and business travelers, from well-appointed guest rooms to convenient access to local attractions and cultural hotspots. Known for its meticulous attention to detail and commitment to guest satisfaction, Marquee Hotel fosters a team-oriented work environment where every employee plays a vital role in crafting memorable stays for visitors.All team members at Marquee Hotel benefit from a supportive company culture recognized with national awards for work-life balance and family-friendly benefits, demonstrating the company’s commitment not just to its guests but also to its employees' well-being. The hotel’s staffing approach emphasizes professionalism, positive guest interactions, and a dedication to maintaining the highest cleanliness and service standards.The Full-Time Houseperson role at Marquee Hotel is a critical position within the housekeeping department, responsible for ensuring that guest rooms and public areas are impeccably clean, orderly, and well-stocked with necessary supplies. The role requires an individual who is dedicated to delivering top-notch customer service, capable of working efficiently in a dynamic, fast-paced environment, and flexible to meet the spontaneous needs of guests. The Houseperson plays a key role in enhancing guest satisfaction by creating a clean and comfortable living space that supports a relaxing and enjoyable stay. This position requires regular weekend availability and a shift from 8:30 AM to 5:00 PM, offering both stability and flexibility in scheduling. Employees in this position enjoy comprehensive benefits from day one, including health care options such as medical, dental, and vision coverage, along with various programs for recognition, travel discounts, paid time off, and educational opportunities.The daily responsibilities of the Houseperson involve meticulous cleaning duties, including the removal and replacement of linens and towels, the transport of linen supplies and waste between guest rooms and operational areas, and the maintenance of work carts to ensure operational efficiency. The Houseperson is expected to inspect guest room elements like carpets, curtains, and furniture for cleanliness and damage proactively, reporting maintenance issues promptly to ensure the property remains in excellent condition. This role also provides an opportunity to engage directly with guests, assisting promptly with inquiries and offering information about resort services, activities, and local attractions. The ideal candidate must have strong communication skills, attention to detail, and the physical ability to perform diverse cleaning tasks, including moving furniture and working under varying environmental conditions such as heat, humidity, dust, and noise. Experience in the hospitality industry is considered advantageous but not mandatory, as the hotel offers a supportive environment to develop skills and career advancement opportunities. In fulfilling these duties, the Houseperson contributes significantly to the hotel's reputation for outstanding guest experiences, reinforcing Marquee Hotel's position as a welcoming and premier destination in New Orleans.