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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
401k Match
Employee Discounts
Complimentary Meals
free employee parking
growth opportunities
Supportive culture

Job Description

About Heritage Hotels & Resorts Heritage Hotels & Resorts stands as New Mexico's premier locally owned hospitality group, deeply rooted in its respect for culture, place, and people. This esteemed hospitality company has carved out a reputation for offering luxury accommodations paired with award-winning culinary experiences throughout its collection of hotels and restaurants. Known for exceptional guest service and an authentic approach to storytelling, Heritage Hotels & Resorts integrates community pride into every aspect of its operations. With a steadfast commitment to caring for not only its guests but also its dedicated team members and the neighborhoods it serves, th... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work on feet for eight (8) hours or more and frequently lift, push, pull and carry up to 50 pounds
  • Ability and willingness to work flexible hours including weekends, holidays and late nights
  • Strong attention to detail and commitment to maintaining high standards of cleanliness
  • Ability to focus on guest needs while remaining calm and courteous
  • Excellent verbal communication and multitasking abilities
  • Strong organizational skills and reliability

Job Qualifications

  • Excellent verbal communication and multitasking abilities
  • Strong organizational skills and reliability
  • High school diploma or equivalent preferred
  • Ability to focus on guest needs while remaining calm and courteous
  • Strong attention to detail and commitment to maintaining high standards of cleanliness

Job Duties

  • Work under the direction of the Housekeeping Manager or Housekeeping Supervisor
  • Communicate daily with leadership regarding job assignments and required timeframes
  • Maintain positive and professional interaction with team members and guests
  • Follow all safety and health regulations including Personal Protective Equipment protocols
  • Perform room support services after checkout including stripping rooms of bedding, towels and trash
  • Maintain corridors, service areas and public spaces in clean, neat and clutter-free condition
  • Change soiled linens on beds according to property standards and Green Program guidelines
  • Maintain awareness of safety hazards including broken glass, frayed cords, leaks, damaged locks and suspicious activity and report concerns immediately
  • Identify and report any loss or damage of linens, furniture, fixtures or equipment
  • Resolve guest concerns in a professional and timely manner
  • Maintain knowledge of cleaning chemicals and explain their purpose when requested by guests
  • Carry out deep cleaning tasks and special projects as assigned
  • Support housekeeping attendants and Front of House teams to ensure seamless daily operations
  • Follow all company safety and security policies and procedures
  • Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards
  • Protect company assets and maintain confidentiality of proprietary, client and guest information
  • Other duties as assigned are consistent with the functions of this position as needed at the property

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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