
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
diversity and inclusion programs
Job Description
Houston Marriott Medical Center/Museum District is a distinguished hotel located in the heart of Houston, Texas, catering to a diverse array of guests seeking comfort, luxury, and exceptional service. This Marriott property is part of Marriott International's extensive portfolio, known worldwide for its commitment to quality hospitality. As a full-service hotel, it offers accommodations that blend comfort and sophistication, supported by a dedicated team that ensures every guest's stay is memorable. The hotel serves business travelers, tourists, and medical visitors, leveraging its prime location and premium amenities to exceed expectations.
The role available is a full-time, non-management position within the Housekeeping & Laundry department, aimed at maintaining the pristine condition and welcoming atmosphere throughout the hotel. This position is essential to the Marriott experience, as the housekeeping team plays a critical role in creating an environment that is both clean and inviting, contributing directly to guest satisfaction and overall service quality. As a Guest Environment Expert, your responsibilities will be diverse and dynamic, extending well beyond traditional cleaning duties. You will be empowered to respond to guest requests, replenish housekeeping carts, clean guest rooms and public areas, and manage various other tasks as needed to support smooth hotel operations.
The job demands a proactive attitude and physical stamina, as the role includes standing, sitting, walking for extended periods, and performing physical tasks such as lifting, carrying, pushing, and positioning objects weighing less than 50 pounds without assistance. Attention to detail and the ability to adhere to company guidelines regarding workplace safety, confidentiality, quality standards, uniform appearance, personal grooming, and professional communication are crucial. This position not only requires competency in cleaning but also a commitment to fostering an environment where guests feel valued and cared for, underlining Marriott's philosophy that employee happiness directly influences guest satisfaction.
This role represents an opportunity to work within the globally respected Marriott brand, renowned for its culture of diversity, inclusion, and equal opportunity. Marriott International actively promotes a welcoming work environment that celebrates the unique backgrounds, talents, and experiences of its associates. Employees at Houston Marriott Medical Center/Museum District benefit from being part of a supportive community that values holistic well-being, continuous development, and recognition within its luxury hotel portfolio. As part of JW Marriott, a luxury brand within Marriott International, the position offers an unparalleled experience, where employees are regarded as the foundation of exceptionally high hospitality standards. Joining this team means embarking on a career journey full of growth potential, professional camaraderie, and a chance to contribute to an iconic legacy that prioritizes both guest delight and employee welfare.
The role available is a full-time, non-management position within the Housekeeping & Laundry department, aimed at maintaining the pristine condition and welcoming atmosphere throughout the hotel. This position is essential to the Marriott experience, as the housekeeping team plays a critical role in creating an environment that is both clean and inviting, contributing directly to guest satisfaction and overall service quality. As a Guest Environment Expert, your responsibilities will be diverse and dynamic, extending well beyond traditional cleaning duties. You will be empowered to respond to guest requests, replenish housekeeping carts, clean guest rooms and public areas, and manage various other tasks as needed to support smooth hotel operations.
The job demands a proactive attitude and physical stamina, as the role includes standing, sitting, walking for extended periods, and performing physical tasks such as lifting, carrying, pushing, and positioning objects weighing less than 50 pounds without assistance. Attention to detail and the ability to adhere to company guidelines regarding workplace safety, confidentiality, quality standards, uniform appearance, personal grooming, and professional communication are crucial. This position not only requires competency in cleaning but also a commitment to fostering an environment where guests feel valued and cared for, underlining Marriott's philosophy that employee happiness directly influences guest satisfaction.
This role represents an opportunity to work within the globally respected Marriott brand, renowned for its culture of diversity, inclusion, and equal opportunity. Marriott International actively promotes a welcoming work environment that celebrates the unique backgrounds, talents, and experiences of its associates. Employees at Houston Marriott Medical Center/Museum District benefit from being part of a supportive community that values holistic well-being, continuous development, and recognition within its luxury hotel portfolio. As part of JW Marriott, a luxury brand within Marriott International, the position offers an unparalleled experience, where employees are regarded as the foundation of exceptionally high hospitality standards. Joining this team means embarking on a career journey full of growth potential, professional camaraderie, and a chance to contribute to an iconic legacy that prioritizes both guest delight and employee welfare.
Job Requirements
- high school diploma or equivalent
- prior housekeeping or related experience preferred
- ability to stand, sit, and walk for long periods
- physical ability to lift, push, and carry objects weighing less than 50 pounds
- willingness to follow safety and operational procedures
- ability to maintain professional appearance and confidentiality
- availability for full-time work
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to work independently and as part of a team
- excellent attention to detail
- strong communication skills
- ability to handle physical demands of the job
- customer service oriented
Job Duties
- maintain cleanliness and appearance of guest rooms and public areas
- respond promptly to guest requests
- replenish housekeeping carts with supplies
- follow all safety and company procedures
- lift and move objects up to 50 pounds without assistance
- ensure professional appearance and communication
- perform additional reasonable tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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