Houseperson

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities

Job Description

Grand Beach Resort is a premier hospitality destination located directly on the scenic shores of Lake Bryan. Garnering recognition as one of Newsweek's 'Top Global 100 Most Loved Workplaces,' this resort is celebrated for its vibrant culture founded on the principle of putting people first. The resort offers an enriching environment that prioritizes employee growth, guest satisfaction, and community engagement. As a hidden gem in the region, Grand Beach continuously seeks to provide exceptional vacation experiences to every guest, ensuring memorable stays and dedicated service delivery. Employees at Grand Beach benefit from a supportive workplace culture renowned for its inclusivity and commitment to excellence, making it a top choice for those seeking a rewarding career in hospitality.

Joining Grand Beach means becoming part of an extraordinary team that values talent and diversity while fostering personal and professional development. Within this dynamic setting, the role of a Housekeeping Team Member is vital to maintaining the cleanliness, comfort, and overall ambiance of the resort. This position is designed for individuals passionate about hospitality and eager to contribute to a welcoming environment. Housekeeping team members at Grand Beach perform crucial duties, such as attending to guest requests, maintaining linen supplies, ensuring the cleanliness of public areas and guest rooms, and supporting management with inventory control. The role demands attention to detail, a friendly attitude, and the physical ability to handle various housekeeping tasks. The resort emphasizes compliance with all federal, state, and local regulations, including OSHA standards, to guarantee guest and employee safety. Members of the housekeeping team also enjoy paid training and flexible schedules that may include weekends and holidays, supporting a healthy work-life balance. This position offers not only an opportunity to grow within the hospitality industry but also access to numerous benefits that enhance both personal welfare and career advancement. The Housekeeping Team Member role at Grand Beach is ideal for proactive individuals ready to thrive in a fast-paced setting, delivering exceptional service with speed, accuracy, and care.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to communicate effectively in English
  • Physical capability to perform manual tasks including lifting and standing for extended periods
  • Flexibility to work various shifts including weekends and holidays
  • Commitment to maintaining safety standards and compliance with OSHA regulations
  • Ability to adapt communication style to different audiences

Job Qualifications

  • Adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, and guests in English
  • Perform job functions with attention to detail, speed, and accuracy
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests
  • Physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
  • Work in various environmental factors such as humidity, heat, cold, dust, and noise

Job Duties

  • Attend to guest request
  • Identify and report preventative or other maintenance issues in the public area or guest rooms
  • Remove used and replace with new linens, towels, and vital products and supplies
  • Transport clean and dirty linen to and from Operations and the Buildings
  • Properly maintain work carts/stations to optimize appearance and efficiency
  • Ensure the resort follows all federal, state, and local laws, including OSHA
  • Clean guest corridors, landings, and stairwells, deliver guest requests, vacuum, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
  • Assist management in maintaining an accurate inventory of linen and supplies

Job Criteria

Experience

Entry Level (1-2 years)


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