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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Employee wellness programs
Job Description
Ivy Hospitality is a reputable hospitality company known for its commitment to providing exceptional guest experiences and maintaining high standards of cleanliness and service throughout its properties. As a prominent player in the hospitality industry, Ivy Hospitality continually strives to create inviting, comfortable, and seamless environments where guests feel valued and cared for. The company employs a diverse team of hotel associates dedicated to upholding the principles of professionalism, attention to detail, and prompt service, all of which contribute to its excellent reputation and guest satisfaction scores.
The Housekeeping Houseman role is integral to Ivy Hospitality's housekeeping team. Thi... Show More
The Housekeeping Houseman role is integral to Ivy Hospitality's housekeeping team. Thi... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior housekeeping or hospitality experience preferred
- ability to perform physically demanding tasks including standing, lifting, bending, and pushing heavy carts
- strong communication skills
- ability to interact professionally and respectfully with guests and associates
- flexibility to work varying shifts including weekends and holidays
- commitment to uphold cleanliness and guest service standards
Job Qualifications
- High school diploma or equivalent is preferred but not required
- prior experience in a housekeeping or hospitality role is preferred but not required
- ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts
- strong communication skills and the ability to interact with guests and associates professionally and respectfully
- flexibility to work varying shifts, including weekends and holidays, based on business needs
- commitment to upholding Ivy Hospitality’s standards for cleanliness and guest service
Job Duties
- Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms, ensuring an inviting atmosphere for guests
- deliver linens, supplies, and amenities to housekeeping associates promptly, supporting efficient room turnovers
- assist in removing trash and soiled linens from housekeeping carts and storage areas
- respond to guest requests, such as additional towels or bedding, promptly and courteously
- restock housekeeping carts and storage areas with necessary supplies for the team
- ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently
- assist with deep cleaning projects and other special cleaning tasks as assigned
- follow all safety and security procedures to protect guests, associates, and property, including proper handling of cleaning equipment and chemicals
- notify the supervisor of maintenance needs or safety hazards observed during daily duties
- ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards
- collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction
- maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures
- participate in daily hotel operations meetings and contribute to the overall hotel strategy
- perform additional duties as assigned by the General Manager/Department Leader, supporting the overall success of hotel operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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