Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $26.03 - $32.54
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Work Schedule

Standard Hours
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Benefits

Employee benefit card
Learning programs
Corporate social responsibility activities
Career development opportunities
competitive pay rate

Job Description

Fairmont Miramar Hotel & Bungalows is a premier luxury hotel located atop the scenic bluffs overlooking the beautiful Santa Monica Beach in Southern California. This elegant hospitality establishment offers guests an extraordinary combination of comfort, style, and breathtaking views. Situated just minutes away from some of the area's most iconic attractions, including the Santa Monica Pier with its historic carousel and the bustling Third Street Promenade, the hotel is surrounded by a vibrant blend of fine restaurants, live entertainment venues, movie theaters, shopping options, a lively local arts scene, and a popular weekly farmer's market. These features make the Fairmont Miramar Hotel & Bungalows a favored destination for travelers seeking both relaxation and exciting experiences.

As a full-service luxury hotel and bungalow retreat, the Fairmont Miramar provides guests with carefully curated accommodations, personalized services, and amenities designed to create memorable stays. The hotel prides itself on its commitment to excellence, sustainability, and community involvement through programs like the Planet 21 Corporate Social Responsibility initiative. Employees at the hotel benefit from unique professional development opportunities, including learning programs offered through dedicated academies aimed at enhancing their skills and career prospects. The hotel also offers an employee benefit card that provides discounted rates at Accor properties worldwide, allowing team members and their families to enjoy global travel benefits.

The role available is within the Housekeeping department, reporting directly to the Assistant Director of Rooms. This full-time position offers a competitive pay rate ranging from $26.03 to $32.54 per hour, reflecting the company’s investment in staff that uphold its high standards of service and guest satisfaction. The core responsibilities of this role include responding promptly and efficiently to guests' special requests such as providing cribs, cots, extra towels, and other miscellaneous items. The successful candidate will ensure that all Housekeeping departmental standards are strictly followed to maintain the cleanliness and presentation that guests expect at a top-tier luxury hotel. Additionally, the role involves assisting Room Attendants with the efficient preparation of guest rooms, ensuring every detail meets quality and timeliness benchmarks to enhance the guest experience.

This position requires excellent communication and organizational skills, along with an ability to maintain composure and courteousness under pressure while focusing intently on guest needs. Prior experience in housekeeping is considered an asset but is not mandatory for applicants who demonstrate a strong customer service orientation and a willingness to learn and grow within the organization. The Fairmont Miramar Hotel & Bungalows supports career development with possibilities for national and international promotion, reinforcing the philosophy that the sky is the limit for determined and capable team members. The hotel also emphasizes confidentiality and adherence to Equal Employment Opportunity guidelines throughout the recruitment and employment process.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping experience preferred
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Flexibility to work various shifts including weekends and holidays

Job Qualifications

  • Previous Housekeeping experience an asset
  • Excellent communication and organizational skills
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Job Duties

  • Respond timely to guests' special requests for miscellaneous items ie: cribs, cots, extra towels etc
  • Ensure Housekeeping departmental standards are followed
  • Assist Room Attendants to ensure guest rooms are prepared efficiently

Job Criteria

Experience

Entry Level (1-2 years)


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